Photoshop shuts down constantly when internet is connected

New Here ,
Jun 23, 2020 Jun 23, 2020

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Hi,

Something is majorly wrong with Adobe Cloud. I can only use the Adobe softwares if I completely plug out the internet and start them NOT through cloud, but through taskbar where I have pinned them. With internet available Illustrator and photoshop open, but close after 30 seconds or so, not really crashing but acting like i shut them down, asking if I want to save the work in case I have something open.

I tried reinstalling everything and it worked for one day, next time I started my computer was the same thing. Also tried logging in with my work group account and then personal account, same thing on both. Had this issue for a month or more now, would be great to get some help.

Also I am on windows 10.

Cheers

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Bug, Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Jun 23, 2020 Jun 23, 2020

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It is a plugin that is utilizing an internet connection.

Try this:

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Specifically the section on "Identify the problematic plugin"

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 01, 2021 May 01, 2021

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I have the exact same issue as described here. Suddenly, Photoshop closes with no crash report or error message or anything. When I disconnect from the Internet, everything works smoothly.

 

I don't use any third-party plugins.

 

Could you please help me out with this?

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