Photoshop shuts down when using the Liquify tool (Plastic Filter)

New Here ,
Mar 01, 2021 Mar 01, 2021

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включаю фильтр пластика и фотошоп вообще отключается .

подскажите что делать?

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Bug, Crash or freeze

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

What have you done for all-purpose trouble-shooting so far? 
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

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Hi there, 

 

Sorry that Photoshop shuts down immediately when you use the Liquify tool(Plastic filter)

 

Which operating system and version of Photoshop are you using?

 

What happens if you uncheck the option "Use Graphics Processor" under the Preferences> Performance menu in Photoshop?

 

If that does not help, would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks,

Akash

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