Highlighted

Photoshop: Spherical panoramas 3D view low quality - in the new updates!

Community Beginner ,
Dec 09, 2019

Copy link to clipboard

Copied

PS version 21.0.1

opening a panorama image in 3D view shows a low quality, pixelated image.

 

method:

open equirectangular panorama image - 3D - Spherical Panorama - New Panorama Layer From Selected Layer(s) ---> at this point i can only see the pixelated image

 

and so if i edit the image:
create new layer - Healing brush tool (replace mode) - (copying the roof line, the cupola, etc) - merge down - Export Panorama.

Now. As for the resolution:
imported image size: 6720x3360 px
exported image size: 6720x3360 px
so no issue there!

As for the quality though:
the copied parts are blurry, pixelated (as copied from the blurry 3D view), the rest of the image is just like the imported image, sharp.

 

RackMultipart20191204-29819-1tn8dnv-copy2.jpg

 

RackMultipart20191204-100002-1gupw7w-3.jpgRackMultipart20191204-15697-lqago4-2.jpgRackMultipart20191204-31010-9ddl9u-1.jpg

 

it worked fine f.e. in version 2018.v19.1.2

why did you screw it up, Adobe?

please fix!

TOPICS
Feature request

Views

1.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop: Spherical panoramas 3D view low quality - in the new updates!

Community Beginner ,
Dec 09, 2019

Copy link to clipboard

Copied

PS version 21.0.1

opening a panorama image in 3D view shows a low quality, pixelated image.

 

method:

open equirectangular panorama image - 3D - Spherical Panorama - New Panorama Layer From Selected Layer(s) ---> at this point i can only see the pixelated image

 

and so if i edit the image:
create new layer - Healing brush tool (replace mode) - (copying the roof line, the cupola, etc) - merge down - Export Panorama.

Now. As for the resolution:
imported image size: 6720x3360 px
exported image size: 6720x3360 px
so no issue there!

As for the quality though:
the copied parts are blurry, pixelated (as copied from the blurry 3D view), the rest of the image is just like the imported image, sharp.

 

RackMultipart20191204-29819-1tn8dnv-copy2.jpg

 

RackMultipart20191204-100002-1gupw7w-3.jpgRackMultipart20191204-15697-lqago4-2.jpgRackMultipart20191204-31010-9ddl9u-1.jpg

 

it worked fine f.e. in version 2018.v19.1.2

why did you screw it up, Adobe?

please fix!

TOPICS
Feature request

Views

1.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 09, 2019 0
Adobe Community Professional ,
Dec 09, 2019

Copy link to clipboard

Copied

Moving to the Photoshop forum from Get Started

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 09, 2019 0
Community Beginner ,
Dec 14, 2019

Copy link to clipboard

Copied

new update: PS version 21.0.2

3D is still pixelated

 

2.jpg

 

is Adobe listening to this?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2019 0
Adobe Community Professional ,
Dec 14, 2019

Copy link to clipboard

Copied

This forum is answered by volunteer Photoshop users. We don't work for Adobe. You can raise bug reports at the link below , where they will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

 

Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2019 0
Community Beginner ,
Dec 14, 2019

Copy link to clipboard

Copied

thanks Dave,

i did post the issue there as well, 4 weeks ago,

and all i got were answers from other users having the same problem.

 

doesn't look like Adobe gives a puck.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2019 0
Community Beginner ,
Jan 20, 2020

Copy link to clipboard

Copied

Hi,

Did you find a solution? It's driving me nuts. I have no way to edit my hi res 360 panos 😞

Cheers

Andrew

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2020 0
Community Beginner ,
Jan 20, 2020

Copy link to clipboard

Copied

hi Andrew,

i reached out to Adobe Support, had quite a long chat with some support people, they even told me that the problem might be with my computer, because have to have the latest drivers for graphics and all... but sure it was not that.

So they opened a case and... yeah, that's basically it.

Here's their final answer:

"Greetings from Adobe!

We request you to wait for the next update and check if that fix the issue. The update will be available on your Creative cloud desktop app.
Further, you can reach us back with the case reference id  xxxxxxxxx so that we can check.
We request you to follow and share the feedback on https://feedback.photoshop.com/photoshop_family so that our team can check and help you as well.
We will be closing the case from our end. Thank you for your continuous support and understanding.  
Thanks and reagrds
Adobe Support"
 
So let's wait for the updates.
I'm not really hopeful though, because there were already several updates since i myself discovered this bug, and it's still not fixed.
 
Till then, my only solution is to go back to an older version of PS, 
for example: 2018.v19.1.2
that works for me with high res 360s.
 
Z

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2020 0
Community Beginner ,
Jan 20, 2020

Copy link to clipboard

Copied

Thanks for the update!

Fingers crossed Adobe fixes it. I think I'll open a case with them too, just to keep the pressure on.

Cheers

Andrew

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2020 0
Community Beginner ,
Jan 22, 2020

Copy link to clipboard

Copied

new update just arrived

21.0.3

 

issue NOT fixed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 22, 2020 0
Community Beginner ,
Jan 22, 2020

Copy link to clipboard

Copied

funny enough, i contacted adobe support to open the case again, because it is not resolved,
and they told me that this PS update was just a normal update.
- okay, so what kind of update shall we wait for? - i asked.
- a future update.

it would be funny if it wasn't sad.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 22, 2020 0
Community Beginner ,
Jan 22, 2020

Copy link to clipboard

Copied

I downloaded Affinity yesterday as I really need a solution. It was absolutely FABULOUS editing a 400mb 360 pano. Are you listening Adobe....fabulous. Now, about that subscription renewal that's coming due? ...hmmmSent from my Samsung Galaxy S7 Edge - powered by Three

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 22, 2020 0
Community Beginner ,
Mar 20, 2020

Copy link to clipboard

Copied

new update just arrived

21.1.1

 

issue NOT fixed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 20, 2020 0
Community Beginner ,
Apr 15, 2020

Copy link to clipboard

Copied

21.1.2

 

issue NOT fixed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 15, 2020 0
Community Beginner ,
May 19, 2020

Copy link to clipboard

Copied

21.1.3

 

issue NOT fixed.

(Profanity removed by moderator) Adobe.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 19, 2020 0
Community Beginner ,
Jul 21, 2020

Copy link to clipboard

Copied

v 21.2.1 update just arrived.

had high hopes as it stated: "This update addresses several critical bugs, crashes, canvas drawing errors, and painting issues."

 

well, the canvas loses resoluation after the making the layer 3D -> Spherical Panorama -> New Panorama Layer From Selected Layer(s). Once that happens, the healing brush tool picks up this low resolution.

 

issue NOT FIXED.

my only solution is still to go back to an older version of PS,
for example: 2018.v19.1.2

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2020 0
Community Beginner ,
Aug 26, 2020

Copy link to clipboard

Copied

v 21.2.2 update:

3D canvas still NOT FIXED.

what a surprise.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
Community Beginner ,
Sep 13, 2020

Copy link to clipboard

Copied

v 21.2.3 update:

3D canvas still NOT FIXED.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 13, 2020 0
Community Beginner ,
Oct 20, 2020

Copy link to clipboard

Copied

v 22.0 

and the 3D canvas still NOT FIXED.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 20, 2020 1
Andyo LATEST
Community Beginner ,
7 hours ago

Copy link to clipboard

Copied

Extremely dissappointing. I can't believe Adobe devs can't sort this out!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
7 hours ago 0