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Photoshop Spinning Wheel

New Here ,
Oct 16, 2020

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Hi I'm having some issues with Photoshop. Until last night, the app has been working perfectly. This morning my computer was frozen, so I closed all my apps and did a restart. I've done a restart a few times. The app opens but hangs with the spinning wheel when I try to access or open any document. My other apps, InDesign and Illustrator work great. Any suggestions? 

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Photoshop Spinning Wheel

New Here ,
Oct 16, 2020

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Hi I'm having some issues with Photoshop. Until last night, the app has been working perfectly. This morning my computer was frozen, so I closed all my apps and did a restart. I've done a restart a few times. The app opens but hangs with the spinning wheel when I try to access or open any document. My other apps, InDesign and Illustrator work great. Any suggestions? 

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Problem or error

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25

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Oct 16, 2020 0
Adobe Employee ,
Oct 16, 2020

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Hi there,

That shouldn't be happening. Please go to the System Preferences of macOS, then Security and Privacy & select the Privacy tab. Once there, please select Accessibility from the list on the left and add Photoshop to the list by unlocking the window using the lock icon. Also, grant permissions to Photoshop under Full disk access. Once done, restart the computer and let us know if that helps.

 

Regards,
Sahil

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