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photoshop stratch disk/crashes

New Here ,
Mar 15, 2021 Mar 15, 2021

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hello to anyone that can help, yesturday my photoshop was suffering from the stratch disks error pop-up that i happened to fix today but now when i start a new file now it just says saving only 10% and just comes up with a "we have encoutered an error" mesage meanwhile for the stratch disks issue checked off both my main hard dirve and a external drive by doing edit> perfencnes> stratch disks and now im not getting the stratch disks are full message but now it wont even save any newly made file to my computer. pls help 

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Adobe
Community Expert ,
Mar 15, 2021 Mar 15, 2021

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Wow. Sorry to hear that. First reinstall PS. And you probably did it already...and if does not help you will need to: 

Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.

 

Chana

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