Photoshop subscription

New Here ,
Apr 30, 2021 Apr 30, 2021

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My Photoshop will not boot up this morning. All I get is the rainbow colored spinning wheel. I've restarted twice with no luck. Any suggestions?

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Crash or freeze, How to, Problem or error

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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Hi @Groom0101 ,

 

Have you tried rebooting? Or rebooting in safe mode?

 

You can also try resetting preferences using a keyboard shortcut. You will lose any customization, so read the part on backing up preferences:

https://helpx.adobe.com/photoshop/using/preferences.html

 

You can contact Adobe support. They will most likely start with what I just said, so try the above first.

 

~ Jane 

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