Photoshop tools stop working within a few minutes that the document is open

New Here ,
Dec 20, 2020

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Hello 

 

I have the lastest version for photoshop and the brush, earaser and some other tools stop working after minutes of opening my document. I keep needing to restart photoshop but after only a few minutes it keeps reaccuring. Please help

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Bug, FAQ, Problem or error, Windows

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Photoshop tools stop working within a few minutes that the document is open

New Here ,
Dec 20, 2020

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Hello 

 

I have the lastest version for photoshop and the brush, earaser and some other tools stop working after minutes of opening my document. I keep needing to restart photoshop but after only a few minutes it keeps reaccuring. Please help

TOPICS
Bug, FAQ, Problem or error, Windows

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26

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Dec 20, 2020 0
LEGEND ,
Dec 21, 2020

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What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Dec 21, 2020 0
Adobe Community Professional ,
Dec 21, 2020

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The first area that I suggest is resetting Photoshop's Preferences (Command K) to access the General preferences window.

2020-12-21_06-44-08.png

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Dec 21, 2020 0