Photoshop transform box not showing and other issues

Community Beginner ,
May 20, 2021 May 20, 2021

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I'm not sure what's going on at the moment, but these latest updates seem to have broken my Photoshop, unless it's a coincidence.

 

  • transform box not visible until you click on it
  • moving items across the screen is not visible until you scroll and it suddenly appears in it's new location.  
  • Crop tool judders about (zooms in and out) when moving it with the arrow keys
  • overall slow to navigate.

 

Very frustrating to use at the moment.  Anyone else experiencing similar issues?

 

 

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Bug, Performance, Problem or error

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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What operating system - it's all fine on my Mac. Have you tried resetting the preference?

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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Community Beginner ,
May 20, 2021 May 20, 2021

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I'm on 10.14.6 Mojave. No, I've not reset preferences yet, I'll leave that as a last resort, but it's a good idea, so will give it a  go later on if it all gets 'too much', hehe.

 

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New Here ,
May 20, 2021 May 20, 2021

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i am having some different issues, my select and mask isn't working properly. i can even make changes on my previous projects. i tried reching out adobe support but they seems to be helpless 

 

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LEGEND ,
May 20, 2021 May 20, 2021

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Are you also using a Mac?

JJMack

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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I've been working on my old iMac today, running Catalina. I'm having the same issue - cmd+t to tranform and sometimes if I click on the image the bounding box shows up but mostly not. My crop tool is fine. When I open an image it comes in blank until I click on it, then it shows me my image. I'm also still having issues with scrolling and panning with the trackpad - I have to use my keyboard shortcut - spacebar + cmd. It's super annoying when using my Wacom tablet to keep my left hand on my keyboard the entire time. I'm annoyed with all of the glitches but I think there is something happening with the Mac OS that Adobe is fighting with. Not sure of the details. I was hoping the update this week would have fixed it, but it seems to have introduced more glitches. 

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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Community Beginner ,
May 21, 2021 May 21, 2021

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I spoke to a friend at Abobe and he said to check the Graphics Processor is enabled.  I've looked at mine and it is not and can't be enabled either.  'When I mouse over it says Photoshop detected an error in your display driver'.  I wonder if this is the root of the problem.  Not supporting older systems perhaps.  Seems a bit off if that's the case, a whole tone of people are still running the 2012 MacBook Pro as it's such a workhorse.

 

Screenshot 2021-05-21 at 09.21.24.png

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