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Photoshop trial login issue

comprei o PS mas não consigo logar minha conta, estou usando o modo gratuito de 7 dias e estão me pedindo para fazer a compra mais uma vez. Parece que estava logado em outro email quando baixou, o que devo fazer?

 

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Photoshop trial login issue

comprei o PS mas não consigo logar minha conta, estou usando o modo gratuito de 7 dias e estão me pedindo para fazer a compra mais uma vez. Parece que estava logado em outro email quando baixou, o que devo fazer?

 

{Thread renamed by moderator}

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Problem or error

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22

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Re: PS

Hi there,

Have you tried signing out and try signing in witha  different email and see if it helps?
What version of Photoshop and operating system are you using?

Regards,
Sahil

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Re: Photoshop trial login issue

Adobe Community Professional , Feb 18, 2020

Use the email you registered when you purchased.

Log out of the current email and then log back in with the correct one.

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