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Photoshop unable to open NEF files.

New Here ,
Aug 26, 2017

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I recently downloaded the latest version of photoshop CC. The first time using this program it had worked fine, upon my second use of this program I discovered it's inability to open NEF files. Every time I've gone to open NEF files in photoshop it has worked, but the files duplicated themselves as XMP files. Not sure if that has anything to do with it. I have updated Camera Raw and am using a DNG converter as a temporary solution.

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Photoshop unable to open NEF files.

New Here ,
Aug 26, 2017

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I recently downloaded the latest version of photoshop CC. The first time using this program it had worked fine, upon my second use of this program I discovered it's inability to open NEF files. Every time I've gone to open NEF files in photoshop it has worked, but the files duplicated themselves as XMP files. Not sure if that has anything to do with it. I have updated Camera Raw and am using a DNG converter as a temporary solution.

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Aug 26, 2017 0
New Here ,
Aug 26, 2017

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photoshop is now unable to open DNG files as well

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Aug 26, 2017 0
LEGEND ,
Aug 26, 2017

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The XMP files are irrelevant as all they are is a record of the changes you made while in camera raw and contain no image data. If your camera was recognised first time round then it must be supported by Adobe Camera Raw (ACR) and so something must have changed. Nikon proprietary software will often make raw files unreadable in ACR due to an incompatibility, therefore it is best not to use the Nikon software at all and let ACR do the work. Many people find that a card reader works well as that completely bye-passes the need for the Nikon application and opens the raw images directly.

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Aug 26, 2017 1
New Here ,
Aug 26, 2017

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I have a card reader. the images are usually only able to open in photoshop. it was recognized in an earlier version of photoshop. I wonder what changed with the newest version. It isn't opening DNG either.

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Aug 26, 2017 0
LEGEND ,
Aug 27, 2017

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What is your camera model number?

You could  try downloading an earlier version of the DNG converter as 9.12 may have introduced some incompatibility with your Nikon camera. Exactly which one to choose depends on the camera model, but as Camera Raw was working until recently that might suggest v9.10 is ok and updating to 9.12 broke the converter. If you find the DNG converter does work with an earlier version that would mean you need an earlier version of ACR also. It's very important that you do not use the Nikon software with ACR -sounds as if your not, but just checking.

DNG Converters for Mac

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

DNG Converters for Windows

Adobe - Adobe Camera Raw and DNG Converter : For Windows

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Aug 27, 2017 1
New Here ,
Aug 27, 2017

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Photoshop cc does not work with raw files from my Canon or Nikon camera. It worked for one day. The next day the raw files could not be opened. Can you please email me a raw file that you know works with the current Photoshop cc so I can rule out a camera issue?

Ketti

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Aug 27, 2017 0
LEGEND ,
Aug 28, 2017

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Hi Ketti,

I don't have a Nikon camera so cannot provide a working NEF file, but if you give me the model no ie D700, D750 whatever it is, it may be possible to direct you to a website with test images that are known to work.

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Aug 28, 2017 0
Adobe Community Professional ,
Aug 28, 2017

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Please tell us what camera models you are using (Nikon and Canon)

Also, what is your version of Camera Raw? Go to Help > About plugins > Camera Raw to find out. (on a Mac it might be in the Photoshop menu instead of the Help menu)

Photoshop cc does not work with raw files from my Canon or Nikon camera.

Please describe in detail what happens when you try to open the files, and quote any error message in full.

A screenshot could also be useful.

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Aug 28, 2017 1
ma01417 LATEST
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Aug 28, 2017

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Hi Ketty,

have you tried to open your NEFs with a third parts read-only program, as Opanda or PIE and confirm that no other programs modified the NEF ?

Alessandro

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Aug 28, 2017 0