Photoshop unable to save files december 09 2020

Community Beginner ,
Dec 09, 2020

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I cannot save files because of "because of a program error" how had been reported here. Also I restarted the computer and a Cannot read the preferences in this machine, appeared. 

Help please.

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Bug, Crash or freeze, Problem or error

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Photoshop unable to save files december 09 2020

Community Beginner ,
Dec 09, 2020

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I cannot save files because of "because of a program error" how had been reported here. Also I restarted the computer and a Cannot read the preferences in this machine, appeared. 

Help please.

TOPICS
Bug, Crash or freeze, Problem or error

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83

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Dec 09, 2020 2
Explorer ,
Dec 09, 2020

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I've been having this all day on big photoshop files. Also I can turn layers off and they go off, and then back on and they stay off. Whatever @Adobe have done in this latest update, they need to undo, because they have made my Mac incredibly buggy. Not impressed when I've got work to do. It's laggy, I have poor performance doing basic things. This is a 2019 Mac Pro 16 core with the pro vega GPU with 32gb ram. Should not have these issues. When are Adobe going to adequately support this Mac. 

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Dec 09, 2020 2
Adobe Community Professional ,
Dec 09, 2020

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For your saving issue, providing a few extra details can help with suggested solutions:

  • Does the error appear with every file type or just one? (For example only with PSDs not JPGs)
  • Where are you saving the files (local hard drive, network, external drive)?
  • What's your Operating System?


For the preference issue, try reset your preferences. Here is a page on how to do that:
https://www.photoshopessentials.com/basics/reset-photoshop-preferences/ 

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Dec 09, 2020 1
Community Beginner ,
Dec 10, 2020

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Thank you Dean,

It is working now. 

Best regards.

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Dec 10, 2020 1
Community Beginner ,
Dec 10, 2020

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I wrote to fast. Just saved one PSD file. And the error message appeared again:

I am on Windows 10, trying to save PSD files on my local hard drive.

 

Thank you!

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Dec 10, 2020 0
Adobe Community Professional ,
Dec 10, 2020

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When you saved the one file, what format was it? With the PSD, does it have a lot of layers, what types of PS effects do you have in the image? Tr compare what works in the th file that saves to the one that does not. 

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Dec 10, 2020 0