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photoshop update 202 all files opening black

New Here ,
Jan 19, 2020 Jan 19, 2020

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Hi everyone, 

 

I am working on a macbook air and photoshop had been running fine until I just updated it to Photoshop 2020 and now all files are opening completely black, though the thumbnails are visible in layers. I have seen another post about this and people recommended checking the Camera Raw is updated or uncheck in preferences. I did both of those things and it is still black. I am worried this is some problem with the update, and am wondering if I can reverse the update, or if there is another fix?

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Adobe
Community Expert ,
Jan 20, 2020 Jan 20, 2020

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First check on PS 2020 Performance.png"Legacy Compositing" in Preferences and Restart your Mac for good measure.

 

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