Photoshop update 22.2 crashing on Windows 10

New Here ,
Mar 02, 2021 Mar 02, 2021

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Hi,

I'm opening Photoshop from Lightroom with the menu "Edit in Photoshop...", then I can edit the picture, and when I'm happy with my work, I save the picture. But instead of saving, it's crashing!

That's a new bahavior detected in latest update.

I tried to uninstall PS, then reboot the PC, then reinstall but the problem is still there.

I'm working like that for years now, and I'm blocked in the middle of my workflow because of this bug.

What's the hell with this 22.2 version??

 

Help needed!

Regards,

François

 

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Crash or freeze

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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Are you in LR CC or LR Classic?

And if you open the Image from the Explorer directly with PS – does it also crash?

Can you try to open/edit the RAW file from BRIDGE –> to Photoshop, please?

(I wouldn't say its a bug so fast)

 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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I'm using LR Classic.

I'm saying this is a bug linked to this version, because if I uninstall the 22.2 and replace it with the previous one, it works fine. And I don't use Bridge. 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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My Photoshop 22.2 was crashing after some minutes too. It also was making my Windows 10 restart. I just reinstalled version 21.1.1 and it is working fine now.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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I belive it is something related to Preset Syncing. Whenever I try to disable Preset Syncing, a dialog box pops up asking if I want to keep the presets saved in the cloud. Whenever I click YES or NO, Photoshop stops responding and starts consuming all memory available until the entire Windows crashes. The same thing happens with version 22.3. I must roll back to version 21.1.1 to be able to work.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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I fixed the problem adding the line "PresetSync 0" to the PsUserConfig.txt file in the Adobe Photoshop 2021 Settings folder.

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