Photoshop update stuck around 90% windows

Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Hi everyone,

I have a problem since a few months about my photoshop updates, they use to stuck around 90% with an error and I have to restart each time my computer to get it works.

Anyone would know what would be the problem ?

thanks

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Problem or error, Windows

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Adobe Community Professional ,
Apr 24, 2021 Apr 24, 2021

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@neophus775 wrote:

they use to stuck around 90% with an error


 

 


~ Jane

 

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Community Beginner ,
Apr 25, 2021 Apr 25, 2021

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Yes my computer is good no problem with that, the message is like "the download is slow we try to resolve the problem" something like that and then the download failed.

 

About reset preferences I didn't try it

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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I just tried it to reset preferences but same issue

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