Photoshop v 21.0.3 20200115.r.91 cannot find scratch disk

I just updated to PS v 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64. The latest version of PS does not recognize my scratch drive. That is, PS | Edit | Preferences | Scratch Drives does not list the scratch drive.

 

The prior version of PS used this scratch drive without issue.

 

The drive is

NTFS

457 GB free

Security

   Users: Full control

   Authenticated users: Full control

 

The computer has been restarted. 

 

Addt'l details below:

 

Adobe Photoshop Version: 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64
Number of Launches: 299
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 24533 MB
Free memory: 13475 MB
Memory available to Photoshop: 22459 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.24.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.24.11
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=5120
glgpu[0].GLName="NVIDIA Quadro P2000"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4166"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="Quadro P2000/PCIe/SSE2"
glgpu[0].GLRendererID=7216
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_d91349f74bcfdbd8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_d91349f74bcfdbd8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_d91349f74bcfdbd8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_d91349f74bcfdbd8\nvldumdx.dll"
glgpu[0].GLDriverDate="20191206000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=5120
clgpu[0].CLName="Quadro P2000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="441.66"
clgpu[0].CLBandwidth=1.18596e+11
clgpu[0].CLCompute=904.434
License Type: Subscription
Serial number: 96040648090165427744
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\Steve\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.9G, 562.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2019/11/20-15:01:25 97.614776 97.614776
AdbePM.dll PatchMatch 2019/09/25:16:59:41 1.613549 1.613549
AdobeLinguistic.dll Adobe Linguisitc Library 14.0.0.0
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2019/09/09-16:07:36 79.348578 79.348578
AdobePIP.dll Adobe Product Improvement Program 8.1.0.40.48685
AdobeSVGAGM.dll AdobeSVGAGM 97.614776 97.614776
AdobeXMP.dll Adobe XMP Core 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPFiles.dll Adobe XMP Files 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPScript.dll Adobe XMP Script 2019/08/13-01:06:57 79.164036 79.164036
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2019/09/17-01:11:26 79.613319 79.613319
ahclient.dll AdobeHelp Dynamic Link Library 4.1.0.0
AIDE.dll AIDE 2019/09/09-16:07:36 79.613133 79.613133
ARE.dll ARE 2019/09/17-01:11:26 79.613319 79.613319
AXE8SharedExpat.dll AXE8SharedExpat 2019/09/16-11:49:24 79.613314 79.613314
AXEDOMCore.dll AXEDOMCore 2019/09/16-11:49:24 79.613314 79.613314
Bib.dll BIB 2019/09/17-01:11:26 79.613319 79.613319
BIBUtils.dll BIBUtils 2019/09/17-01:11:26 79.613319 79.613319
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2019/11/20-15:01:25 97.614776 97.614776
CRClient.dll Adobe Crash Reporter Client DLL 2.0.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv64.dll International Components for Unicode Build gtlib_12.0.24171
icudt64.dll International Components for Unicode Build gtlib_12.0.24171
icuuc64.dll International Components for Unicode Build gtlib_12.0.24171
igestep30.dll IGES Reader 9.3.0.113
JP2KLib.dll JP2KLib 2019/09/05-01:10:23 79.273548 79.273548
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
LogSession.dll LogSession 8.1.0.40.48685
mediacoreif.dll photoshopdva 12.1.0
MPS.dll MPS 2019/09/27-13:40:09 79.613613 79.613613
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop 2020 21.0
Plugin.dll Adobe Photoshop 2020 21.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.4.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.4.0.46
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2020 21.0
SCCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 97.614776 97.614776
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 5.6.1.39
VulcanMessage5.dll Vulcan Message Library 5.6.1.39
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 15.2.0.24467 15.2.0.24467
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-3.3.7.56


Required plug-ins:

Accented Edges 21.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 21.0 - from the file “Adaptive Wide Angle.8bf”
Alien Skin Snap Art 4 Autolayer 4.1.0 - from the file “Alien Skin Snap Art 4 Autolayer x64.8li”
Angled Strokes 21.0 - from the file “Filter Gallery.8bf”
Average 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Average.8bf”
Bas Relief 21.0 - from the file “Filter Gallery.8bf”
BMP 21.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 12.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 12.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 21.0 - from the file “Filter Gallery.8bf”
Charcoal 21.0 - from the file “Filter Gallery.8bf”
Chrome 21.0 - from the file “Filter Gallery.8bf”
Cineon 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Cineon.8bi”
Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”
Clouds 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Clouds.8bf”
Color Halftone 21.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 21.0 - from the file “Filter Gallery.8bf”
Conté Crayon 21.0 - from the file “Filter Gallery.8bf”
Craquelure 21.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 21.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 21.0 - from the file “Filter Gallery.8bf”
Crystallize 21.0 - from the file “Standard MultiPlugin.8bf”
Cutout 21.0 - from the file “Filter Gallery.8bf”
Dark Strokes 21.0 - from the file “Filter Gallery.8bf”
De-Interlace 21.0 - from the file “Standard MultiPlugin.8bf”
Detail 10.0 - from the file “tltopazdetailps_x64.8bf”
Dicom 21.0 - from the file “Dicom.8bi”
Difference Clouds 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Clouds.8bf”
Diffuse Glow 21.0 - from the file “Filter Gallery.8bf”
Displace 21.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 21.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “EazelAcquire.8ba”
Entropy 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Export Color Lookup Tables 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Export3DLUT.8be”
Extrude 21.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “FastCore.8bx”
Fibers 21.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 21.0 - from the file “Filter Gallery.8bf”
Filter Gallery 21.0 - from the file “Filter Gallery.8bf”
Fresco 21.0 - from the file “Filter Gallery.8bf”
Glass 21.0 - from the file “Filter Gallery.8bf”
Glow 10.0 - from the file “tltopazglowps_x64.8bf”
Glowing Edges 21.0 - from the file “Filter Gallery.8bf”
Grain 21.0 - from the file “Filter Gallery.8bf”
Graphic Pen 21.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 21.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 21.0 - from the file “HDRMergeUI.8bf”
Hidden NO VERSION - from the file “TopazMaskAIAutomation.8li”
HSB/HSL 21.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 21.0 - from the file “Standard MultiPlugin.8bf”
IGES 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “U3D.8bi”
Impression 10.0 - from the file “tsimpressionps_x64.8bf”
Ink Outlines 21.0 - from the file “Filter Gallery.8bf”
JPEG 2000 21.0 - from the file “JPEG2000.8bi”
Kurtosis 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Lens Blur 21.0 - from the file “Lens Blur.8bf”
Lens Correction 21.0 - from the file “Lens Correction.8bf”
Lens Flare 21.0 - from the file “Standard MultiPlugin.8bf”
Liquify 21.0 - from the file “Liquify.8bf”
Matlab Operation 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “ChannelPort.8bf”
Maximum 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Mean 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Measurement Core 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “MeasurementCore.8me”
Median 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Mezzotint 21.0 - from the file “Standard MultiPlugin.8bf”
Minimum 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
MMXCore Routines 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “MMXCore.8bx”
Mosaic Tiles 21.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “MultiProcessor Support.8bx”
Neon Glow 21.0 - from the file “Filter Gallery.8bf”
Note Paper 21.0 - from the file “Filter Gallery.8bf”
NTSC Colors 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “NTSC Colors.8bf”
Ocean Ripple 21.0 - from the file “Filter Gallery.8bf”
OpenEXR 21.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 21.0 - from the file “Filter Gallery.8bf”
Palette Knife 21.0 - from the file “Filter Gallery.8bf”
Patchwork 21.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 21.0 - from the file “Standard MultiPlugin.8bf”
PCX 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “PCX.8bi”
Photocopy 21.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “ChannelPort.8bf”
Pinch 21.0 - from the file “Standard MultiPlugin.8bf”
Pixar 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Pixar.8bi”
Plaster 21.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 21.0 - from the file “Filter Gallery.8bf”
Pointillize 21.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 21.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “PBM.8bi”
Poster Edges 21.0 - from the file “Filter Gallery.8bf”
PRC 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “U3D.8bi”
Radial Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Radiance 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Radiance.8bi”
Range 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Render Color Lookup Grid 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Export3DLUT.8be”
Reticulation 21.0 - from the file “Filter Gallery.8bf”
Ripple 21.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 21.0 - from the file “Filter Gallery.8bf”
Save for Web 21.0 - from the file “Save for Web.8be”
ScriptingSupport 21.0 - from the file “ScriptingSupport.8li”
Shake Reduction 21.0 - from the file “Shake Reduction.8bf”
Shear 21.0 - from the file “Standard MultiPlugin.8bf”
Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”
Skewness 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Smart Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 21.0 - from the file “Filter Gallery.8bf”
Snap Art 4 4.1.0 - from the file “Alien Skin Snap Art 4 Photoshop x64.8bf”
Solarize 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “Solarize.8bf”
Spaces 21.0 - from the file “Spaces.8li”
Spatter 21.0 - from the file “Filter Gallery.8bf”
Spherize 21.0 - from the file “Standard MultiPlugin.8bf”
Sponge 21.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 21.0 - from the file “Filter Gallery.8bf”
Stained Glass 21.0 - from the file “Filter Gallery.8bf”
Stamp 21.0 - from the file “Filter Gallery.8bf”
Standard Deviation 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Sumi-e 21.0 - from the file “Filter Gallery.8bf”
Summation 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Targa 21.0 - from the file “Standard MultiPlugin.8bf”
Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”
Texturizer 21.0 - from the file “Filter Gallery.8bf”
Tiles 21.0 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz DeNoise AI BETA 10.0 - from the file “tltopazdenoiseaibetaps_x64.8bf”
Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”
Topaz Mask AI 10.0 - from the file “tltopazmaskaips_x64.8bf”
Topaz ReMask 5 10.0 - from the file “tlremask5ps_x64.8bf”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64.8bf”
Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”
Topaz Studio 2 10.0 - from the file “tltopazstudio2ps_x64.8bf”
Torn Edges 21.0 - from the file “Filter Gallery.8bf”
Twirl 21.0 - from the file “Standard MultiPlugin.8bf”
U3D 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “U3D.8bi”
Underpainting 21.0 - from the file “Filter Gallery.8bf”
Vanishing Point 21.0 - from the file “VanishingPoint.8bf”
Variance 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “statistics.8ba”
Water Paper 21.0 - from the file “Filter Gallery.8bf”
Watercolor 21.0 - from the file “Filter Gallery.8bf”
Wave 21.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “WIASupport.8li”
Wind 21.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 21.0 (20200115.r.91 2020/01/15: 21f283574f6) - from the file “WBMP.8bi”
ZigZag 21.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins:

Hidden NO VERSION - from the file “TopazRemaskAutomation.8li”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”

Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start 3.2.0.70 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.2.0\"
CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\index.html”
RP3 Raya Pro 3 HUB 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Hub\index.html”
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\purchaseTypekit.html”
Home 2.9.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.9.0\index.html?v=2.9.0.47”
RP3 InstaMask RGB Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 RGB\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.Butler.backend 2.3.4 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
RP3 InstaMask 2 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 InstaMask\index.html”
RP3 Colour Centre 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Colour Centre\index.html”
New Document 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.0.0\fnft.html?v=3.0.0.4”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
RP3 Dodge And Burn 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Dodge and Burn\index.html”
RP3 Precision Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Precision\index.html”
Easy Panel 2 2.0.0 - from the file “C:\Users\Steve\AppData\Roaming\Adobe\CEP\extensions\com.EasyPanel.JM\index.html”
RP3 Quick Blending 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Quick Blending\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
RP3 Actions And Filters 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 3 Filters and Finish\index.html”

Installed TWAIN devices: NONE

 

{Thread renamed by moderator}

 

This solved the problem: use DISKPART to CLEAN and repartition the drive.

 

There may be less draconian methods, but it was only a scratch disk in my case.

 

 

 

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Hi there,

Could you please check this article and let us know if it helps? https://helpx.adobe.com/in/photoshop/using/scratch-disks-preferences.html

Regards,
Sahil

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Thanks very much for getting back to me so quickly.

 

Yes, I have read the thread/post you site above. No, it does not describe the problem. The scratch disk is not listed at all. There is no error about the disk. It is simply not on the list of available drives.

 

While we are at it, I’ve also read the thread/post about permissions. All users have Full Control of the scratch drive. Also, I’ve read the thread/post about disk format. The drive format is NTFS.

 

Since posting, I’ve also verified that I can access existing files, create, read, update and delete new files. The drive appears to be fully functional.

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Just tried renaming C:\Users\Steve\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings to simulate a delete (recommended by a friend). PS created a new Adobe Photoshop 2020 Settings folder, but still failed to see the scratch drive.

 

This problem is not resolve and prevents me from using PS

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Adobe Community Professional , Feb 04, 2020
Can you create a file (or save it in Photoshop) in the root of the disk?
When Photoshop runs as administrator, does the drive appear in the list?
 

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Yes, running as administrator solves the problem. Why is this necessary? I can always run as Admin, but is this really necessary?

The drive is owned by the Users group. The group has Full Control.

 

 

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Adobe Community Professional , Feb 05, 2020
What is the answer to the first question (about the file in the root of the disk)?
 

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Ah, did not test that.

No, PS cannot save a file to the root directory of the scratch disk when not running as administrator (D:\deleeteme.jpg). The error message is:

   A required priviledge is not held by the client.

 

Yes, PS can save a file to the root directory of the scratch disk when running as administrat.

 

OK, I understand that it is a permissions issue. What do I grant and who do I grant it to?

 

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Adobe Community Professional , Feb 05, 2020
Google this question yourself.
The easiest, but not safe, is to disable UAC.

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Re: PS v 21.0.3 20200115.r.91 cannot find scratch disk

Thanks very much, r_bin. Yes, I saw these, but they are not appealing. I am able (current workaround) to put scratch on another data harddrive. I do not see any difference between the scratch drive and the second data drive. I am going to try repartitioning/formating the scratch drive and will report back. Worst case, I'll just run as admin.

 

Thanks again.

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Re: Photoshop v 21.0.3 20200115.r.91 cannot find scratch disk

This solved the problem: use DISKPART to CLEAN and repartition the drive.

 

There may be less draconian methods, but it was only a scratch disk in my case.

 

 

 

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Re: Photoshop v 21.0.3 20200115.r.91 cannot find scratch disk

Adobe Community Professional , Feb 19, 2020

Hello, Thank you for sharing the solution to your problem: it could help others!

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