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Photoshop v21.2 Crashing

New Here ,
Jun 30, 2020 Jun 30, 2020

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I'm running the latest version of Photoshop (v21.2) on a macOS Catalina (vs 10.15.5).  I was working on an existing file that I have saved as a template.  I was trying to adust the drop shadow on a type layer, and when the effects box opens, the program crashes. This has happened 3 times.  It's not recovering my work which is becoming frustrating (luckily it was early on in the process so I didn't lose much of anything important).  Is this a common / known problem with this update? Does anyone have any suggestions for work arounds (similar to the brightness/contrast work around on the last version). TIA!

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Adobe
Community Expert ,
Jun 30, 2020 Jun 30, 2020

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Does turning on (or off, depending on the current settings) Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Are the Rulers hidden? 

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New Here ,
Jul 16, 2020 Jul 16, 2020

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Does anyone have any solution to this?  I'm also running on macOS Catalina and facing this exact same issue ever since upgrading to the latest version 21.2.  I had to downgrade to an older version of Photoshop since I already lost so many of my progress (happened multiple times already), and none of them were recovered.

 

None of what c_pfaffenbichler said worked for me.

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