Photoshop v22.1.1 crashing on Windows 10

New Here ,
Feb 07, 2021 Feb 07, 2021

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I initially get Problem with display driver and then crashes because it cant detect cpu, No problems till recently. Cache Levels 4. Intel site checked no problems.

 

Thanks for the help

 

Adobe Photoshop Version: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64
Number of Launches: 34
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.789
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 2
Processor speed: 1596 MHz
Built-in memory: 6052 MB
Free memory: 3973 MB
Memory available to Photoshop: 5517 MB
Memory used by Photoshop: 72 %
ACP.local Status:
- SDK Version: 1.34.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.5.1.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.77.11
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Photoshop crashed on 2/7/2021 at 2:07:49 PM (GetImageViewResourceSharingGLContext)
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=1080, left=339, bottom=1848, right=1705
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
NumGLGPUs=1
NumCLGPUs=0
NumNativeGPUs=0
glgpu[0].GLVersion="3.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB=1544
glgpu[0].GLName="Intel(R) HD Graphics"
glgpu[0].GLVendor="INTEL"
glgpu[0].GLDriverVersion="9.17.10.4459"
glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll"
glgpu[0].GLDriverDate="20160519000000.000000-000"
glgpu[0].GLRenderer="Intel(R) HD Graphics"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
License Type: Subscription
Serial number: 96040851581479151265
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\CHRISS\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 285.6G, 98.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/12/11-01:18:03 79.625855 79.625855
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.625377 79.625377
AdobeXMP.dll Adobe XMP Core 2020/12/09-11:57:44 79.164590 79.164590
AdobeXMPFiles.dll Adobe XMP Files 2020/12/09-11:57:44 79.164590 79.164590
AdobeXMPScript.dll Adobe XMP Script 2020/12/09-11:57:44 79.164590 79.164590
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/12/11-01:18:03 79.625855 79.625855
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/11/20-03:50:06 79.625451 79.625451
ARE.dll ARE 2020/12/11-01:18:03 79.625855 79.625855
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/12/11-01:18:03 79.625855 79.625855
BIBUtils.dll BIBUtils 2020/12/11-01:18:03 79.625855 79.625855
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2020/12/11-01:18:03 79.625855 79.625855
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.4.7
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/11/09-12:12:23 79.277020 79.277020
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/12/03-01:11:47 79.625685 79.625685
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.1
Plugin.dll Adobe Photoshop 2021 22.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.1
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.4.7


Required plugins:

Accented Edges 22.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.1 - from the file “Filter Gallery.8bf”
Average 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Average.8bf”
Bas Relief 22.1 - from the file “Filter Gallery.8bf”
BMP 22.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.1 - from the file “Filter Gallery.8bf”
Charcoal 22.1 - from the file “Filter Gallery.8bf”
Chrome 22.1 - from the file “Filter Gallery.8bf”
Cineon 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Cineon.8bi”
Clouds 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Clouds.8bf”
Color Halftone 22.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.1 - from the file “Filter Gallery.8bf”
Conté Crayon 22.1 - from the file “Filter Gallery.8bf”
Craquelure 22.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.1 - from the file “Filter Gallery.8bf”
Crystallize 22.1 - from the file “Standard MultiPlugin.8bf”
Cutout 22.1 - from the file “Filter Gallery.8bf”
Dark Strokes 22.1 - from the file “Filter Gallery.8bf”
De-Interlace 22.1 - from the file “Standard MultiPlugin.8bf”
Dicom 22.1 - from the file “Dicom.8bi”
Difference Clouds 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Clouds.8bf”
Diffuse Glow 22.1 - from the file “Filter Gallery.8bf”
Displace 22.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.1 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “EazelAcquire.8ba”
Entropy 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Export Color Lookup Tables 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Export3DLUT.8be”
Extrude 22.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “FastCore.8bx”
Fibers 22.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.1 - from the file “Filter Gallery.8bf”
Filter Gallery 22.1 - from the file “Filter Gallery.8bf”
Fresco 22.1 - from the file “Filter Gallery.8bf”
Glass 22.1 - from the file “Filter Gallery.8bf”
Glowing Edges 22.1 - from the file “Filter Gallery.8bf”
Grain 22.1 - from the file “Filter Gallery.8bf”
Graphic Pen 22.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.1 - from the file “Standard MultiPlugin.8bf”
IGES 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “U3D.8bi”
Ink Outlines 22.1 - from the file “Filter Gallery.8bf”
JPEG 2000 22.1 - from the file “JPEG2000.8bi”
Kurtosis 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Lens Blur 22.1 - from the file “Lens Blur.8bf”
Lens Correction 22.1 - from the file “Lens Correction.8bf”
Lens Flare 22.1 - from the file “Standard MultiPlugin.8bf”
Liquify 22.1 - from the file “Liquify.8bf”
Matlab Operation 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “ChannelPort.8bf”
Maximum 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Mean 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Measurement Core 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “MeasurementCore.8me”
Median 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Mezzotint 22.1 - from the file “Standard MultiPlugin.8bf”
Minimum 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
MMXCore Routines 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “MMXCore.8bx”
Mosaic Tiles 22.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.1 - from the file “Filter Gallery.8bf”
Note Paper 22.1 - from the file “Filter Gallery.8bf”
NTSC Colors 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.1 - from the file “Filter Gallery.8bf”
OpenEXR 22.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.1 - from the file “Filter Gallery.8bf”
Palette Knife 22.1 - from the file “Filter Gallery.8bf”
Patchwork 22.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.1 - from the file “Standard MultiPlugin.8bf”
PCX 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “PCX.8bi”
Photocopy 22.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “ChannelPort.8bf”
Pinch 22.1 - from the file “Standard MultiPlugin.8bf”
Pixar 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Pixar.8bi”
Plaster 22.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.1 - from the file “Filter Gallery.8bf”
Pointillize 22.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “PBM.8bi”
Poster Edges 22.1 - from the file “Filter Gallery.8bf”
PRC 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “U3D.8bi”
Radial Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Radiance 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Radiance.8bi”
Range 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Render Color Lookup Grid 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Export3DLUT.8be”
Reticulation 22.1 - from the file “Filter Gallery.8bf”
Ripple 22.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.1 - from the file “Filter Gallery.8bf”
Save for Web 22.1 - from the file “Save for Web.8be”
ScriptingSupport 22.1 - from the file “ScriptingSupport.8li”
Shake Reduction 22.1 - from the file “Shake Reduction.8bf”
Shear 22.1 - from the file “Standard MultiPlugin.8bf”
Skewness 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Smart Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.1 - from the file “Filter Gallery.8bf”
Solarize 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “Solarize.8bf”
Spaces 22.1 - from the file “Spaces.8li”
Spatter 22.1 - from the file “Filter Gallery.8bf”
Spherize 22.1 - from the file “Standard MultiPlugin.8bf”
Sponge 22.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.1 - from the file “Filter Gallery.8bf”
Stained Glass 22.1 - from the file “Filter Gallery.8bf”
Stamp 22.1 - from the file “Filter Gallery.8bf”
Standard Deviation 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Sumi-e 22.1 - from the file “Filter Gallery.8bf”
Summation 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Targa 22.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.1 - from the file “Filter Gallery.8bf”
Tiles 22.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.1 - from the file “Filter Gallery.8bf”
Twirl 22.1 - from the file “Standard MultiPlugin.8bf”
U3D 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “U3D.8bi”
Underpainting 22.1 - from the file “Filter Gallery.8bf”
Vanishing Point 22.1 - from the file “VanishingPoint.8bf”
Variance 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “statistics.8ba”
Water Paper 22.1 - from the file “Filter Gallery.8bf”
Watercolor 22.1 - from the file “Filter Gallery.8bf”
Wave 22.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “WIASupport.8li”
Wind 22.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.1 (20210104.r.138 2021/01/04: 852879028a7) - from the file “WBMP.8bi”
ZigZag 22.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 3.8.0.30 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.8.0\"
CDO: 1.76.10
CmdN: 1.5.18
CDP: 1.100.16
Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Loaded) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.3.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.3.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\purchaseTypekit.html”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi there,

 

Sorry that Photoshop 2021 v 22.1.1 is crashing on your computer.

 

Would you mind sharing when exactly is the app crashing? Does it crashes while using a particular tool, while launching the app or while using working on a particular file?

 

I checked the system info you shared and see that GPU drivers is no up to date and most probably causing the app crash.

Line glgpu[0].GLDriverDate="20160519000000.000000-000" says that it was last updated on 19-05-2016

 

Please chekcout the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html and let us know the outcome

 

Thanks,

Akash

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New Here ,
Feb 08, 2021 Feb 08, 2021

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I have the same accident

But
Adobe Photoshop: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64
glgpu[0].GLDriverDate="20160519000000.000000-000"
glgpu[0].GLRenderer="Intel(R) HD Graphics 3000"

Intel says:
No supported driver or software updates are available for your system. 

Intel® HD Graphics 3000 / Driver Details
Provider
Intel Corporation
Version
9.17.10.4459
Date
5/19/2016

Why is my Photoshop crashing?

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Hi Akash

The time it happens
1. Select subject
2. Select Inverse
3. Crashes

I have been onto the Intel website, there is no supported driver or
software updates are available for your system

Regards

Chris Stubbs

 

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Guest
Feb 09, 2021 Feb 09, 2021

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Would I be able to use an older version of photoshop?

Regards

Chris Stubbs

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Feb 09, 2021 Feb 09, 2021

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Photoshop version 21.2.5 is available from the Creative Cloud but you still may have issues with that version

Older versions not available from the Creative Cloud are available from here

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

https://prodesigntools.com/adobe-cc-2018-direct-download-links.html

https://prodesigntools.com/adobe-cc-2017-direct-download-links.html

 

 

 

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