Photoshop v22.1 crash

New Here ,
Dec 11, 2020

Copy link to clipboard

Copied

A simple action on one layer crashes Photoshop whith no possibility to save : damaged file...

File PSD 40Mo with 4 layers

MAc OS 10.15.7 on Imac 3,5 GHz Intel Core i5 quatre cœurs with 16Go RAM

TOPICS
Crash or freeze, Mac

Views

101

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop v22.1 crash

New Here ,
Dec 11, 2020

Copy link to clipboard

Copied

A simple action on one layer crashes Photoshop whith no possibility to save : damaged file...

File PSD 40Mo with 4 layers

MAc OS 10.15.7 on Imac 3,5 GHz Intel Core i5 quatre cœurs with 16Go RAM

TOPICS
Crash or freeze, Mac

Views

102

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 11, 2020 0
New Here ,
Dec 11, 2020

Copy link to clipboard

Copied

Hi, I have the same. Photoshop crash by open a png file, crash by duplicate a layer, crash without any report.

Modell-Identifizierung: iMac19,1

  Prozessortyp: Intel Core i9

  Prozessorgeschwindigkeit: 3,6 GHz

  Anzahl der Prozessoren: 1

  Gesamtanzahl der Kerne: 8

  L2-Cache (pro Kern): 256 KB

  L3-Cache: 16 MB

  Hyper-Threading Technologie: Aktiviert

  Speicher: 32 GB

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 11, 2020 0
New Here ,
Dec 13, 2020

Copy link to clipboard

Copied

yes, me too.  I followed the debugging advice the system suggested -- removing some library folders -- but no better results

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0
New Here ,
Dec 13, 2020

Copy link to clipboard

Copied

Me too. removed some library folders, but it still happened.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0
tipix33 LATEST
New Here ,
Dec 14, 2020

Copy link to clipboard

Copied

Hello.

I found some help here : 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

By increase the memory needed by Photoshop, and by modifying some settings.

Let's try and good luck !

Capture d’écran 2020-12-14 à 23.21.50.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2020 0