Photoshop v22.3 : could not complete because of a program error

New Here ,
Mar 18, 2021 Mar 18, 2021

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I cannot do anything : this message is coming back until Photoshop finally crashes.

Had to revert back to v22.2.

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Crash or freeze, Problem or error

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Hi, we might need more info to help you: can you copy the contents of help/system info before the crash?

What is your operating system, your GPU, its driver version?

When do you get that error?

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New Here ,
Mar 19, 2021 Mar 19, 2021

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Hi,

I re-installed v22.3, ran through the same issues (no crash this time, but same error message).help/system was not available with 22.3. I revert to 22.2 then help/system :

 

Adobe Photoshop Version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa x64
Number of Launches: 127
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.804
System architecture: Intel CPU Family:6, Model:14, Stepping:12 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 6
Processor speed: 3696 MHz
Built-in memory: 16320 MB
Free memory: 8958 MB
Memory available to Photoshop: 14930 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.363.5
ACP.local Status:
- SDK Version: 1.41.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.7.0.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.79.11
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 19/03/2021 at 17:13:07
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=0
NumNativeGPUs=0
glgpu[0].GLVersion="3.3"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=480
glgpu[0].GLName="GeForce 8800 GT/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="21.21.13.4201"
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll"
glgpu[0].GLDriverDate="20161114000000.000000-000"
glgpu[0].GLRenderer="GeForce 8800 GT/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 96040250636101865797
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\dlesc\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 232,3G, 150,1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/01/14-01:08:54 79.626696 79.626696
AdbePM.dll PatchMatch 2020/12/03:18:21:56 1.625721 1.625721
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.625377 79.625377
AdobeXMP.dll Adobe XMP Core 2021/01/12-15:52:29 79.164648 79.164648
AdobeXMPFiles.dll Adobe XMP Files 2021/01/12-15:52:29 79.164648 79.164648
AdobeXMPScript.dll Adobe XMP Script 2021/01/12-15:52:29 79.164648 79.164648
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/01/14-01:08:54 79.626696 79.626696
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/11/20-03:50:06 79.625451 79.625451
ARE.dll ARE 2021/01/14-01:08:54 79.626696 79.626696
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2021/01/14-01:08:54 79.626696 79.626696
BIBUtils.dll BIBUtils 2021/01/14-01:08:54 79.626696 79.626696
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/01/14-01:08:54 79.626696 79.626696
CRClient.dll Adobe Crash Reporter Client DLL 4.6.0.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.3.2.60
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/11/09-12:12:23 79.277020 79.277020
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/12/17-01:11:32 79.625947 79.625947
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.2
Plugin.dll Adobe Photoshop 2021 22.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.2
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.3.2.60


Required plugins:

Accented Edges 22.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.2 - from the file “Filter Gallery.8bf”
Average 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Average.8bf”
Bas Relief 22.2 - from the file “Filter Gallery.8bf”
BMP 22.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.2 - from the file “Filter Gallery.8bf”
Charcoal 22.2 - from the file “Filter Gallery.8bf”
Chrome 22.2 - from the file “Filter Gallery.8bf”
Cineon 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Cineon.8bi”
Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”
Color Halftone 22.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.2 - from the file “Filter Gallery.8bf”
Conté Crayon 22.2 - from the file “Filter Gallery.8bf”
Craquelure 22.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.2 - from the file “Filter Gallery.8bf”
Crystallize 22.2 - from the file “Standard MultiPlugin.8bf”
Cutout 22.2 - from the file “Filter Gallery.8bf”
Dark Strokes 22.2 - from the file “Filter Gallery.8bf”
De-Interlace 22.2 - from the file “Standard MultiPlugin.8bf”
Dicom 22.2 - from the file “Dicom.8bi”
Difference Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”
Diffuse Glow 22.2 - from the file “Filter Gallery.8bf”
Displace 22.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.2 - from the file “Filter Gallery.8bf”
Entropy 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Export Color Lookup Tables 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”
Extrude 22.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “FastCore.8bx”
Fibers 22.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.2 - from the file “Filter Gallery.8bf”
Filter Gallery 22.2 - from the file “Filter Gallery.8bf”
Fix Motion Blur 5.0.0.0 - from the file “FocusMagic64.8bf”
Fix Out-of-Focus Blur 5.0.0.0 - from the file “FocusMagic64.8bf”
Fresco 22.2 - from the file “Filter Gallery.8bf”
Glass 22.2 - from the file “Filter Gallery.8bf”
Glowing Edges 22.2 - from the file “Filter Gallery.8bf”
Grain 22.2 - from the file “Filter Gallery.8bf”
Graphic Pen 22.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.2 - from the file “Standard MultiPlugin.8bf”
IGES 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Ink Outlines 22.2 - from the file “Filter Gallery.8bf”
JPEG 2000 22.2 - from the file “JPEG2000.8bi”
Kurtosis 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Lens Blur 22.2 - from the file “Lens Blur.8bf”
Lens Correction 22.2 - from the file “Lens Correction.8bf”
Lens Flare 22.2 - from the file “Standard MultiPlugin.8bf”
Liquify 22.2 - from the file “Liquify.8bf”
Matlab Operation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”
Maximum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Mean 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Measurement Core 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MeasurementCore.8me”
Median 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Mezzotint 22.2 - from the file “Standard MultiPlugin.8bf”
Minimum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
MMXCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MMXCore.8bx”
Mosaic Tiles 22.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.2 - from the file “Filter Gallery.8bf”
Note Paper 22.2 - from the file “Filter Gallery.8bf”
NTSC Colors 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.2 - from the file “Filter Gallery.8bf”
OpenEXR 22.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.2 - from the file “Filter Gallery.8bf”
Palette Knife 22.2 - from the file “Filter Gallery.8bf”
Patchwork 22.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.2 - from the file “Standard MultiPlugin.8bf”
PCX 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PCX.8bi”
Photocopy 22.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”
Pinch 22.2 - from the file “Standard MultiPlugin.8bf”
Pixar 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Pixar.8bi”
Plaster 22.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.2 - from the file “Filter Gallery.8bf”
Pointillize 22.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PBM.8bi”
Poster Edges 22.2 - from the file “Filter Gallery.8bf”
PRC 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Radial Blur 22.2 - from the file “Standard MultiPlugin.8bf”
Radiance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Radiance.8bi”
Range 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Render Color Lookup Grid 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”
Reticulation 22.2 - from the file “Filter Gallery.8bf”
Ripple 22.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.2 - from the file “Filter Gallery.8bf”
Save for Web 22.2 - from the file “Save for Web.8be”
ScriptingSupport 22.2 - from the file “ScriptingSupport.8li”
Shake Reduction 22.2 - from the file “Shake Reduction.8bf”
Shear 22.2 - from the file “Standard MultiPlugin.8bf”
Skewness 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Smart Blur 22.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.2 - from the file “Filter Gallery.8bf”
Solarize 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Solarize.8bf”
Spaces 22.2 - from the file “Spaces.8li”
Spatter 22.2 - from the file “Filter Gallery.8bf”
Spherize 22.2 - from the file “Standard MultiPlugin.8bf”
Sponge 22.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.2 - from the file “Filter Gallery.8bf”
Stained Glass 22.2 - from the file “Filter Gallery.8bf”
Stamp 22.2 - from the file “Filter Gallery.8bf”
Standard Deviation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Sumi-e 22.2 - from the file “Filter Gallery.8bf”
Summation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Targa 22.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.2 - from the file “Filter Gallery.8bf”
Tiles 22.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.2 - from the file “Filter Gallery.8bf”
Twirl 22.2 - from the file “Standard MultiPlugin.8bf”
U3D 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Underpainting 22.2 - from the file “Filter Gallery.8bf”
Vanishing Point 22.2 - from the file “VanishingPoint.8bf”
Variance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Water Paper 22.2 - from the file “Filter Gallery.8bf”
Watercolor 22.2 - from the file “Filter Gallery.8bf”
Wave 22.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WIASupport.8li”
Wind 22.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WBMP.8bi”
ZigZag 22.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.0.0.55 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.0.0\"
CDO: 1.84.0
CmdN: 1.7.1
CDP: 1.107.0
Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.4.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

RP5 Actions And Filters 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Filters and Finish\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
RP5 RGB Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 RGB\index.html”
RP5 Precision Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Precision\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
RP5 Colour Centre 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Colour Centre\index.html”
RP5 InstaMask 4 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 InstaMask\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
RP5 Dodge And Burn 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Dodge and Burn\index.html”
RP5 Quick Blending 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Quick Blending\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
RP5 Raya Pro 5 HUB 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Hub\index.html”
Lumi32 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.jimmymcintyre.lumi321\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

 

With 22.3 keyboard shortcuts like CTRL+J will lead to the error message, while Layer/Duplicate layer does not (and does the job).

 

Regards,

 

David

 

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Me too!

Can't open the system info due to a program error.

Can't open the Settings/Performance tab due to a program error 😞 (Other settings tabs are ok)

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Sorry for hijacking this thread, but from my computer, sniffer reports the following:

C:\Program Files\Adobe\Adobe Photoshop 2021>sniffer
Tester="Photoshop"
snifferStart="2021-03-18_21:04:17"
NumGLGPUs=1
glgpu[0].GLVersion="3.3"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=479
glgpu[0].GLName="Quadro FX 580/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="21.21.13.4201"
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll"
glgpu[0].GLDriverDate="20161114000000.000000-000"
glgpu[0].GLRenderer="Quadro FX 580/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=0
NumNativeGPUs=0
snifferEnd="2021-03-18_21:04:18"

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Adobe Community Professional ,
Mar 19, 2021 Mar 19, 2021

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Hi again, "I would report this fact (can't open prefs) on  the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

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