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Photoshop Ver 21.2.2 vs Catalina 10.15.6

New Here ,
Aug 27, 2020

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Buenas tardes les pasa que Photoshop V21..2.2  tiene problemas con catalina 10.15.6 en mi caso en algun momento del trabajo se queda mi icono del arcoiris giratorio cargando indefinidamente ocasionando que ya no se pueda trabajar en photoshop

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Mac, Problem or error

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Photoshop Ver 21.2.2 vs Catalina 10.15.6

New Here ,
Aug 27, 2020

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Buenas tardes les pasa que Photoshop V21..2.2  tiene problemas con catalina 10.15.6 en mi caso en algun momento del trabajo se queda mi icono del arcoiris giratorio cargando indefinidamente ocasionando que ya no se pueda trabajar en photoshop

Topics

Mac, Problem or error

Views

32

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nikunj.m LATEST
Adobe Employee ,
Aug 28, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left. If you do not see Photoshop in the Accessibility list, please add it to the list by first unlocking the window using the lock at the bottom left, then clicking the + icon and navigating to Applications. Please ensure there is a check mark in front of Photoshop. Also, grant permissions to Photoshop under Full disk access. Once done, restart the computer to check if that helps.

 

You can try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Let us know how it goes!

Regards,

Nikunj

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