• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop version 22.1 no abre

Participant ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

Hola a todos!!

Soy usuaria de CC, y por alguna razon que aun no entiendo el photoshop dejo de funcionar, es decir,no puedo abrir la aplicacion, segun el informe que aparece, se produjo un bloqueo.....

Tengo instalado windows 7, professional de 64, y la version del photoshop es la V21.2.4.

Podran por favor, orientarme para solucionar este problema. Gracias!

Mónica

ESTE ES EL INFORME DE BLOQUEO GENERADO (EL CUAL HE ENVIADO A ADOBE)

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="21.2.4" build="20200922.r.323" source="Windows-Client" crashType="n/a">
<time year="2020" month="12" day="20" hour="11" minute="58" second="58" timeoffset="-180" timezone="Hora estándar de Argentina"/>
<user guid="d8788a25-86ca-4aeb-8de2-0fb85e74c115"/>
<system platform="Windows 7 Ultimate" osversion="6.1" osbuild="7601" applicationlanguage="es-es" userlanguage="es-ES" oslanguage="es-ES" ram="8131" machine="Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="3099 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="2048 MB" caption="NVIDIA GeForce GT 720" description="NVIDIA GeForce GT 720" driverDate="20180422000000.000000-000" driverVersion="24.21.13.9731" videoModeDescription="1366 x 768 x 4294967296 colores" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1288&#38;SUBSYS_8C901462&#38;REV_A1&#92;4&#38;63638AD&#38;0&#38;0008" installedDisplayDrivers="nvd3dum,nvd3dumx.dll,nvwgf2um,nvwgf2umx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00000001478CAAA0">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00000001478CAAA0" symbolname="ART::AssetType::operator!="/>
<stackStatement index="1" address="0x000000014671A4CB" symbolname="xmlFreeRMutex"/>
<stackStatement index="2" address="0x0000000146E37CE2" symbolname="ART::AssetType::operator!="/>
<stackStatement index="3" address="0x0000000146A5DD2F" symbolname="xmlFreeRMutex"/>
<stackStatement index="4" address="0x0000000146A60CEE" symbolname="xmlFreeRMutex"/>
<stackStatement index="5" address="0x00000001466B258A" symbolname="xmlFreeRMutex"/>
<stackStatement index="6" address="0x0000000149C7D5E0" symbolname="boost::serialization::singleton&#60;boost::archive::detail::extra_detail::map&#60;boost::archive::xml_oarchive&#62; &#62;::is_destroyed"/>
<stackStatement index="7" address="0x000007FEE2AE1030" symbolname="unknown"/>
<stackStatement index="8" address="0x000007FEE2AE3328" symbolname="is_exception_typeof"/>
<stackStatement index="9" address="0x00000000775AB9F3" symbolname="RtlRestoreContext"/>
<stackStatement index="10" address="0x00000001466B3624" symbolname="xmlFreeRMutex"/>
<stackStatement index="11" address="0x00000001466CD182" symbolname="xmlFreeRMutex"/>
<stackStatement index="12" address="0x00000001464352D8" symbolname="xmlSprintfElementContent"/>
<stackStatement index="13" address="0x000000014668F576" symbolname="xmlFreeRMutex"/>
<stackStatement index="14" address="0x000000007743556D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="15" address="0x000000007759372D" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x000000014A5E9820"/>
<register name="RBX" value="0x000000014C0D74A0"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x0000000000000000"/>
<register name="RSP" value="0x00000000001A7A90"/>
<register name="RBP" value="0x00000000001A7B79"/>
<register name="RIP" value="0x00000001478CAAA0"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x000000013F950000" end="0x000000014D83D000" path="adobe\Photoshop.exe"/>
<binaryImage start="0x0000000077540000" end="0x00000000776DF000" path="ntdll.dll"/>
<binaryImage start="0x000007FEF1AB0000" end="0x000007FEF1AC2000" path="aswhook.dll"/>
<binaryImage start="0x0000000077420000" end="0x000000007753F000" path="kernel32.dll"/>
<binaryImage start="0x000007FEFD0D0000" end="0x000007FEFD137000" path="KERNELBASE.dll"/>
<binaryImage start="0x000007FED9F10000" end="0x000007FED9FA9000" path="msvcp140.dll"/>
<binaryImage start="0x000007FEE2AE0000" end="0x000007FEE2AF7000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x000007FEDA390000" end="0x000007FEDA394000" path="api-ms-win-crt-runtime-l1-1-0.dll"/>
<binaryImage start="0x000007FED9E10000" end="0x000007FED9F04000" path="ucrtbase.dll"/>
<binaryImage start="0x000007FEDA380000" end="0x000007FEDA383000" path="api-ms-win-core-timezone-l1-1-0.dll"/>
<binaryImage start="0x000007FEDA370000" end="0x000007FEDA373000" path="api-ms-win-core-file-l2-1-0.dll"/>
<binaryImage start="0x000007FEDA360000" end="0x000007FEDA363000" path="api-ms-win-core-localization-l1-2-0.dll"/>
<binaryImage start="0x000007FEFC120000" end="0x000007FEFC123000" path="api-ms-win-core-synch-l1-2-0.dll"/>
<binaryImage start="0x000007FEDA350000" end="0x000007FEDA353000" path="api-ms-win-core-processthreads-l1-1-1.dll"/>
<binaryImage start="0x000007FEDA340000" end="0x000007FEDA343000" path="api-ms-win-core-file-l1-2-0.dll"/>
<binaryImage start="0x000007FEDA330000" end="0x000007FEDA333000" path="api-ms-win-crt-heap-l1-1-0.dll"/>
<binaryImage start="0x000007FEDA1D0000" end="0x000007FEDA1D4000" path="api-ms-win-crt-string-l1-1-0.dll"/>
<binaryImage start="0x000007FEDA1C0000" end="0x000007FEDA1C4000" path="api-ms-win-crt-stdio-l1-1-0.dll"/>
<binaryImage start="0x000007FEDA1B0000" end="0x000007FEDA1B4000" path="api-ms-win-crt-convert-l1-1-0.dll"/>
<binaryImage start="0x000007FEDA1A0000" end="0x000007FEDA1A3000" path="api-ms-win-crt-locale-l1-1-0.dll"/>
<binaryImage start="0x000007FED9E00000" end="0x000007FED9E03000" path="api-ms-win-crt-filesystem-l1-1-0.dll"/>
<binaryImage start="0x000007FED9DF0000" end="0x000007FED9DF3000" path="api-ms-win-crt-time-l1-1-0.dll"/>
<binaryImage start="0x000007FED9DE0000" end="0x000007FED9DE3000" path="api-ms-win-crt-environment-l1-1-0.dll"/>
<binaryImage start="0x000007FED9DD0000" end="0x000007FED9DD5000" path="api-ms-win-crt-math-l1-1-0.dll"/>
<binaryImage start="0x000007FED9DC0000" end="0x000007FED9DC3000" path="api-ms-win-crt-utility-l1-1-0.dll"/>
<binaryImage start="0x00000000658D0000" end="0x0000000065AAB000" path="adobe\icucnv64.dll"/>
<binaryImage start="0x0000000057AC0000" end="0x0000000059504000" path="adobe\icudt64.dll"/>
<binaryImage start="0x000000006C2E0000" end="0x000000006C538000" path="adobe\icuuc64.dll"/>
<binaryImage start="0x000007FEF5710000" end="0x000007FEF5778000" path="adobe\CRClient.dll"/>
<binaryImage start="0x000007FEF7980000" end="0x000007FEF7AA5000" path="dbghelp.dll"/>
<binaryImage start="0x000007FEFDCE0000" end="0x000007FEFDD7F000" path="msvcrt.dll"/>
<binaryImage start="0x0000000077320000" end="0x000000007741B000" path="user32.dll"/>
<binaryImage start="0x000007FEFD450000" end="0x000007FEFD4B7000" path="gdi32.dll"/>
<binaryImage start="0x000007FEFF320000" end="0x000007FEFF32E000" path="lpk.dll"/>
<binaryImage start="0x000007FEFD9D0000" end="0x000007FEFDA9B000" path="usp10.dll"/>
<binaryImage start="0x000007FEFD850000" end="0x000007FEFD92B000" path="advapi32.dll"/>
<binaryImage start="0x000007FEFF330000" end="0x000007FEFF34F000" path="sechost.dll"/>
<binaryImage start="0x000007FEFF3B0000" end="0x000007FEFF4DC000" path="rpcrt4.dll"/>
<binaryImage start="0x000007FEFE4F0000" end="0x000007FEFF27B000" path="shell32.dll"/>
<binaryImage start="0x000007FEFDB00000" end="0x000007FEFDB71000" path="shlwapi.dll"/>
<binaryImage start="0x000007FEFD4C0000" end="0x000007FEFD6BF000" path="ole32.dll"/>
<binaryImage start="0x000007FEE49E0000" end="0x000007FEE4A3D000" path="dxgi.dll"/>
<binaryImage start="0x000007FEFC2F0000" end="0x000007FEFC2FC000" path="version.dll"/>
<binaryImage start="0x000007FEFAD90000" end="0x000007FEFADA8000" path="dwmapi.dll"/>
<binaryImage start="0x000007FEFAF50000" end="0x000007FEFB169000" path="GdiPlus.dll"/>
<binaryImage start="0x000007FEF96C0000" end="0x000007FEF975C000" path="mscms.dll"/>
<binaryImage start="0x000007FEFD330000" end="0x000007FEFD34F000" path="userenv.dll"/>
<binaryImage start="0x000007FEFD0A0000" end="0x000007FEFD0AF000" path="profapi.dll"/>
<binaryImage start="0x000007FEF4B10000" end="0x000007FEF4C2D000" path="opengl32.dll"/>
<binaryImage start="0x000007FEFB690000" end="0x000007FEFB6BD000" path="glu32.dll"/>
<binaryImage start="0x000007FEE6E60000" end="0x000007FEE6F51000" path="ddraw.dll"/>
<binaryImage start="0x000007FEE6E50000" end="0x000007FEE6E58000" path="dciman32.dll"/>
<binaryImage start="0x000007FEFDD80000" end="0x000007FEFDF57000" path="setupapi.dll"/>
<binaryImage start="0x000007FEFD2B0000" end="0x000007FEFD2E6000" path="cfgmgr32.dll"/>
<binaryImage start="0x000007FEFDF60000" end="0x000007FEFE03B000" path="oleaut32.dll"/>
<binaryImage start="0x000007FEFD410000" end="0x000007FEFD42A000" path="devobj.dll"/>
<binaryImage start="0x000007FEF9BA0000" end="0x000007FEF9C11000" path="winspool.drv"/>
<binaryImage start="0x000007FEF1FA0000" end="0x000007FEF236D000" path="adobe\AdobeOwl.dll"/>
<binaryImage start="0x000007FEF9B40000" end="0x000007FEF9B94000" path="oleacc.dll"/>
<binaryImage start="0x000007FEFB6F0000" end="0x000007FEFB8E5000" path="comctl32.dll"/>
<binaryImage start="0x000007FEF9C20000" end="0x000007FEF9C27000" path="msimg32.dll"/>
<binaryImage start="0x000007FEFC130000" end="0x000007FEFC141000" path="wtsapi32.dll"/>
<binaryImage start="0x000007FEF4630000" end="0x000007FEF4720000" path="adobe\ScCore.dll"/>
<binaryImage start="0x000007FEFF280000" end="0x000007FEFF317000" path="comdlg32.dll"/>
<binaryImage start="0x000007FEF6390000" end="0x000007FEF6399000" path="SensApi.dll"/>
<binaryImage start="0x000007FEFC9D0000" end="0x000007FEFC9F2000" path="bcrypt.dll"/>
<binaryImage start="0x000007FEFCCB0000" end="0x000007FEFCCBB000" path="secur32.dll"/>
<binaryImage start="0x000007FEFCEA0000" end="0x000007FEFCEC5000" path="sspicli.dll"/>
<binaryImage start="0x000007FEFD140000" end="0x000007FEFD2AD000" path="crypt32.dll"/>
<binaryImage start="0x000007FEFD090000" end="0x000007FEFD09F000" path="msasn1.dll"/>
<binaryImage start="0x000007FEF1100000" end="0x000007FEF135A000" path="adobe\inference_engine.dll"/>
<binaryImage start="0x000007FEF5580000" end="0x000007FEF55F2000" path="adobe\tbb.dll"/>
<binaryImage start="0x000007FEF0660000" end="0x000007FEF1100000" path="adobe\opencv_world320.dll"/>
<binaryImage start="0x000007FEF5970000" end="0x000007FEF59C1000" path="CONCRT140.dll"/>
<binaryImage start="0x0000000065800000" end="0x00000000658C8000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x000007FEF0380000" end="0x000007FEF0651000" path="adobe\AdbePM.dll"/>
<binaryImage start="0x000007FEEF3F0000" end="0x000007FEEF808000" path="adobe\libmmd.dll"/>
<binaryImage start="0x000007FEF4DA0000" end="0x000007FEF4E08000" path="adobe\tbbmalloc.dll"/>
<binaryImage start="0x000007FEB0160000" end="0x000007FEB135B000" path="adobe\svml_dispmd.dll"/>
<binaryImage start="0x000007FEF01E0000" end="0x000007FEF037A000" path="adobe\AdobeXMPFiles.dll"/>
<binaryImage start="0x000007FEEF2B0000" end="0x000007FEEF3EA000" path="adobe\AdobeXMP.dll"/>
<binaryImage start="0x000007FEFAA70000" end="0x000007FEFAA97000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x000007FEFDAF0000" end="0x000007FEFDAF8000" path="nsi.dll"/>
<binaryImage start="0x000007FEFAA60000" end="0x000007FEFAA6B000" path="winnsi.dll"/>
<binaryImage start="0x000007FEEEDE0000" end="0x000007FEEF2A1000" path="adobe\MPS.dll"/>
<binaryImage start="0x000007FEEE800000" end="0x000007FEEEBBE000" path="adobe\AIDE.dll"/>
<binaryImage start="0x000007FEFA8F0000" end="0x000007FEFAA51000" path="WindowsCodecs.dll"/>
<binaryImage start="0x000007FEEE2D0000" end="0x000007FEEE7F4000" path="adobe\PlugPlugOwl.dll"/>
<binaryImage start="0x000007FEF3D10000" end="0x000007FEF3DCB000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x000007FEF1EF0000" end="0x000007FEF1F98000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x000007FEFDAA0000" end="0x000007FEFDAED000" path="ws2_32.dll"/>
<binaryImage start="0x000007FEFB3B0000" end="0x000007FEFB3B5000" path="api-ms-win-crt-multibyte-l1-1-0.dll"/>
<binaryImage start="0x000007FEFB3A0000" end="0x000007FEFB3A3000" path="api-ms-win-crt-conio-l1-1-0.dll"/>
<binaryImage start="0x000007FEF45C0000" end="0x000007FEF462B000" path="adobe\ahclient.dll"/>
<binaryImage start="0x000007FEFE040000" end="0x000007FEFE4EC000" path="wininet.dll"/>
<binaryImage start="0x000007FEFD350000" end="0x000007FEFD354000" path="api-ms-win-downlevel-user32-l1-1-0.dll"/>
<binaryImage start="0x000007FEFD440000" end="0x000007FEFD444000" path="api-ms-win-downlevel-shlwapi-l1-1-0.dll"/>
<binaryImage start="0x000007FEFD400000" end="0x000007FEFD404000" path="api-ms-win-downlevel-version-l1-1-0.dll"/>
<binaryImage start="0x000007FEFD0B0000" end="0x000007FEFD0B3000" path="api-ms-win-downlevel-normaliz-l1-1-0.dll"/>
<binaryImage start="0x00000000776F0000" end="0x00000000776F3000" path="normaliz.dll"/>
<binaryImage start="0x000007FEFF4E0000" end="0x000007FEFF7AC000" path="iertutil.dll"/>
<binaryImage start="0x000007FEFD0C0000" end="0x000007FEFD0C5000" path="api-ms-win-downlevel-advapi32-l1-1-0.dll"/>
<binaryImage start="0x000007FEF7E80000" end="0x000007FEF7EF1000" path="winhttp.dll"/>
<binaryImage start="0x000007FEF7E10000" end="0x000007FEF7E75000" path="webio.dll"/>
<binaryImage start="0x000007FEF30E0000" end="0x000007FEF3505000" path="D3DCOMPILER_47.dll"/>
<binaryImage start="0x000007FEABAF0000" end="0x000007FEADD93000" path="adobe\dynamic-torqnative.dll"/>
<binaryImage start="0x000007FEE3CB0000" end="0x000007FEE3CE4000" path="credui.dll"/>
<binaryImage start="0x000007FEE3640000" end="0x000007FEE37D8000" path="DWrite.dll"/>
<binaryImage start="0x000007FEFC7D0000" end="0x000007FEFC825000" path="mswsock.dll"/>
<binaryImage start="0x00000000776E0000" end="0x00000000776E7000" path="psapi.dll"/>
<binaryImage start="0x000007FEFAC70000" end="0x000007FEFACAB000" path="winmm.dll"/>
<binaryImage start="0x000007FEFAB10000" end="0x000007FEFAB1E000" path="adobe\dnssd.dll"/>
<binaryImage start="0x000007FEFAAC0000" end="0x000007FEFAAEA000" path="adobe\CITThreading.dll"/>
<binaryImage start="0x000007FEEECD0000" end="0x000007FEEEDD5000" path="adobe\ExtendScript.dll"/>
<binaryImage start="0x000007FEAA800000" end="0x000007FEABAE4000" path="adobe\usd_win.dll"/>
<binaryImage start="0x000007FEFCED0000" end="0x000007FEFCF27000" path="apphelp.dll"/>
<binaryImage start="0x000007FEF4D40000" end="0x000007FEF4D9A000" path="AcLayers.dll"/>
<binaryImage start="0x000007FEF1990000" end="0x000007FEF19A8000" path="mpr.dll"/>
<binaryImage start="0x000007FEB7300000" end="0x000007FEB7767000" path="AcXtrnal.dll"/>
<binaryImage start="0x000007FEF41C0000" end="0x000007FEF4213000" path="AcGenral.dll"/>
<binaryImage start="0x0000000072400000" end="0x0000000072403000" path="sfc.dll"/>
<binaryImage start="0x000007FEEDB30000" end="0x000007FEEDB40000" path="sfc_os.dll"/>
<binaryImage start="0x000007FEFC110000" end="0x000007FEFC113000" path="api-ms-win-core-localization-obsolete-l1-2-0.DLL"/>
<binaryImage start="0x000007FEFDBA0000" end="0x000007FEFDBCE000" path="imm32.dll"/>
<binaryImage start="0x000007FEFDBD0000" end="0x000007FEFDCDB000" path="msctf.dll"/>
<binaryImage start="0x000007FEFC940000" end="0x000007FEFC98C000" path="bcryptprimitives.dll"/>
<binaryImage start="0x000007FEFB170000" end="0x000007FEFB1C6000" path="uxtheme.dll"/>
<binaryImage start="0x000007FEFCF30000" end="0x000007FEFCF3F000" path="cryptbase.dll"/>
<binaryImage start="0x000007FEEEC20000" end="0x000007FEEECCA000" path="adobe\Photoshop.dll"/>
<binaryImage start="0x000007FEEE000000" end="0x000007FEEE2CD000" path="adobe\PSViews.dll"/>
<binaryImage start="0x000007FEE88E0000" end="0x000007FEE892C000" path="sti.dll"/>
<binaryImage start="0x000007FEFD930000" end="0x000007FEFD9C9000" path="clbcatq.dll"/>
<binaryImage start="0x000007FEFC830000" end="0x000007FEFC848000" path="cryptsp.dll"/>
<binaryImage start="0x000007FEFC530000" end="0x000007FEFC577000" path="rsaenh.dll"/>
<binaryImage start="0x000007FEFCFE0000" end="0x000007FEFCFF4000" path="RpcRtRemote.dll"/>
<binaryImage start="0x000007FEEAA40000" end="0x000007FEEAA48000" path="wiatrace.dll"/>
<binaryImage start="0x000007FEE4800000" end="0x000007FEE49D5000" path="d3d11.dll"/>
<binaryImage start="0x000007FEB6F30000" end="0x000007FEB72F4000" path="d2d1.dll"/>
<binaryImage start="0x000007FEF5540000" end="0x000007FEF557B000" path="C_G18030.DLL"/>
<binaryImage start="0x000007FEED9D0000" end="0x000007FEEDA44000" path="netprofm.dll"/>
<binaryImage start="0x000007FEFB260000" end="0x000007FEFB275000" path="nlaapi.dll"/>
<binaryImage start="0x000007FEE5B90000" end="0x000007FEE5B9C000" path="npmproxy.dll"/>
<binaryImage start="0x000007FEF93F0000" end="0x000007FEF9408000" path="dhcpcsvc.dll"/>
<binaryImage start="0x000007FEF93D0000" end="0x000007FEF93E1000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x000007FEF1E70000" end="0x000007FEF1EEC000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x000007FEB6D90000" end="0x000007FEB6F2B000" path="adobe\LogSession.dll"/>
<binaryImage start="0x000007FEFCA00000" end="0x000007FEFCA50000" path="ncrypt.dll"/>
<binaryImage start="0x000007FEEDEF0000" end="0x000007FEEDFFD000" path="adobe\adobe_caps.dll"/>
<binaryImage start="0x000007FEEDB40000" end="0x000007FEEDE5E000" path="msi.dll"/>
<binaryImage start="0x000007FEE7890000" end="0x000007FEE79CB000" path="adobe\AID.dll"/>
<binaryImage start="0x000007FEEDE90000" end="0x000007FEEDE9F000" path="wbemprox.dll"/>
<binaryImage start="0x000007FEF7AE0000" end="0x000007FEF7B66000" path="wbemcomn.dll"/>
<binaryImage start="0x000007FEEA0F0000" end="0x000007FEEA104000" path="wbemsvc.dll"/>
<binaryImage start="0x000007FEEA4E0000" end="0x000007FEEA5C2000" path="fastprox.dll"/>
<binaryImage start="0x000007FEEA2F0000" end="0x000007FEEA317000" path="ntdsapi.dll"/>
<binaryImage start="0x000007FEFC450000" end="0x000007FEFC45A000" path="credssp.dll"/>
<binaryImage start="0x000007FEFBF00000" end="0x000007FEFBF07000" path="WSHTCPIP.DLL"/>
<binaryImage start="0x000007FEFC7C0000" end="0x000007FEFC7C7000" path="wship6.dll"/>
<binaryImage start="0x000007FEFC650000" end="0x000007FEFC6AB000" path="dnsapi.dll"/>
<binaryImage start="0x000007FEF50E0000" end="0x000007FEF50E8000" path="rasadhlp.dll"/>
<binaryImage start="0x000007FEF9470000" end="0x000007FEF94C3000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x000007FEFC5C0000" end="0x000007FEFC618000" path="schannel.dll"/>
<binaryImage start="0x000007FEF5E00000" end="0x000007FEF5E20000" path="adobe\FastCore.8bx"/>
<binaryImage start="0x000007FEE7770000" end="0x000007FEE7884000" path="adobe\MMXCore.8bx"/>
<binaryImage start="0x000007FEE8140000" end="0x000007FEE81E2000" path="adobe\MultiProcessor Support.8bx"/>
<binaryImage start="0x000007FEF5CB0000" end="0x000007FEF5CD8000" path="adobe\Plugin.dll"/>
<binaryImage start="0x000007FEA8020000" end="0x000007FEA940B000" path="adobe\HalideBottlenecks.8bx"/>
<binaryImage start="0x000007FEFC340000" end="0x000007FEFC35B000" path="gpapi.dll"/>
<binaryImage start="0x000007FEB2CD0000" end="0x000007FEB33B2000" path="adobe\Dicom.8bi"/>
<binaryImage start="0x000007FEF8AE0000" end="0x000007FEF8AE9000" path="wsock32.dll"/>
<binaryImage start="0x000007FEFB2B0000" end="0x000007FEFB2C6000" path="netapi32.dll"/>
<binaryImage start="0x000007FEFB2A0000" end="0x000007FEFB2AC000" path="netutils.dll"/>
<binaryImage start="0x000007FEFCBF0000" end="0x000007FEFCC13000" path="srvcli.dll"/>
<binaryImage start="0x000007FEFB280000" end="0x000007FEFB295000" path="wkscli.dll"/>
</binaryImageSet>
<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

Views

789

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 4 Correct answers

Advocate , Dec 21, 2020 Dec 21, 2020

Hola,

Puedes ir a la aplicación de Creative Cloud e instala una versión anterior de Photoshop

Me dices si te resulta

Saludos

Votes

Translate

Translate
Deleted User
Dec 21, 2020 Dec 21, 2020

Votes

Translate

Translate
Participant , Dec 21, 2020 Dec 21, 2020

Hola Eugenio, antes que nada muchas gracias por tu respuesta!!

Te cuento que no soy muy practica en esto de reinstalar programas, pero lo he intentado.... he desinstalado la version que tenia (lo hecho a conciencia utilizando las herramientas de adobe mas revouninstaller) y vuelto a cargar lo que hasta lo que puedo ver en el creative me permite.... no tengo otra version anterior, si figura una posterior que me dice no es compatible con mi pc.... 

Quiza no sepa encontarla? He clickleado en los tres

...

Votes

Translate

Translate
Deleted User
Dec 21, 2020 Dec 21, 2020

You just need to downgrade your version of Camera Raw to version 12.4, download ACR 12.4 from here

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Run the installer and it will overwrite the current version you have installed, disable Auto-Updates in the CC preferences

2020-12-15 11_16_23-Creative Cloud Desktop.png

 

Votes

Translate

Translate
Adobe
Advocate ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Hola,

Puedes ir a la aplicación de Creative Cloud e instala una versión anterior de Photoshop

Me dices si te resulta

Saludos

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Hola Eugenio, antes que nada muchas gracias por tu respuesta!!

Te cuento que no soy muy practica en esto de reinstalar programas, pero lo he intentado.... he desinstalado la version que tenia (lo hecho a conciencia utilizando las herramientas de adobe mas revouninstaller) y vuelto a cargar lo que hasta lo que puedo ver en el creative me permite.... no tengo otra version anterior, si figura una posterior que me dice no es compatible con mi pc.... 

Quiza no sepa encontarla? He clickleado en los tres puntos al costado de la aplicacion y donde dice versiones anteriores solo figura:

. Photoshop (22.1)   No compatible

Versiones Anteriores

. Photoshop (21.2.4)     Desinstalar

 

Tambien me han sugerido (Ged Traynor) revisar las preferencias, eso hara 

Gracias y te ire contando como me va!!

Saludos desde Buenos Aires!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

You just need to downgrade your version of Camera Raw to version 12.4, download ACR 12.4 from here

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Run the installer and it will overwrite the current version you have installed, disable Auto-Updates in the CC preferences

2020-12-15 11_16_23-Creative Cloud Desktop.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Hola Mónica, 

Espero que funcione la solución de Ged, creo que es muy buena opción

nos avisas!!

 

Saludos desde Chile 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

LATEST

Gracias Eugenio!!!! Si, funciono! perfectamente, acabo de enviarle un agradecimiento a Ged!!!

A ti tambien por preocuparte y responderme!

Abrazo con distancia social!! Cuidate Mucho!!

(Di "Me Gusta", algun otro reconocimiento... recuerdo que los muchachos de ilustrator siempre me recuerdan que no cierro el link?)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Ged Traynor you are a genius! It works perfectly!!!! Thanks! Thanks! Thanks a lot!!

A hug with social distance !!

Mónica

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines