Photoshop version 22.3 freezes when I use crop feature

New Here ,
Mar 16, 2021 Mar 16, 2021

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Using Photoshop 22.3 version (newest version) when I open any photo in Photoshop, and use crop feature the program freezes and I have to use Ctl, alt delete to close program. The older version of Photoshop works fine. Any ideas?

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New Here ,
Mar 16, 2021 Mar 16, 2021

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I have no help to offer but I'm having the exact same problem with the Crop feature in Photoshop.

 

Can anyone offer help?

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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This is a post.

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New Here ,
Mar 20, 2021 Mar 20, 2021

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I've got the same problem. I had to back down to the previous version of photoshop to work around it. I'm running Windows 10, no GPU on a Dell Optiplex 7050, with everything updated.

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Adobe Community Professional ,
Mar 20, 2021 Mar 20, 2021

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Is this just in Photoshop or is it in Camera Raw?

Check to see if your Graphics Processor Card is compatible with the new version of Photoshop: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Let us know if that fixes it, or if you are still having issues.

Michelle

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New Here ,
Mar 20, 2021 Mar 20, 2021

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For me, no graphics card. I did not try cropping in Camera Raw, but I did open and convert multiple CR2s before trying to crop in photoshop when it would freeze.

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