Photoshop wants me to pay but I already paid.

New Here ,
May 20, 2021 May 20, 2021

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I went to get on Photoshop and it wanted me to sign in which was weird because I don't normally have to do that. I signed in and it kicked me out of photoshop and wouldn't let me use it. It was saying I needed to pay but I already paid for a whole year in January of 2021. Has anyone experienced this or have any ideas of how to fix this?

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FAQ, Problem or error, Windows

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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Are you signing in with the same username and password attached to your subscription? Could you accidentally have multiple Adobe accounts?

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New Here ,
May 20, 2021 May 20, 2021

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Yes, I'm signing in with the same username and password, and I only one account.

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