Photoshop will not load on my windows 10 machine.

Dec 21, 2020

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Hi all...Error DLL not found keeps coming up?? Photoshop will not load. Lightroom is fine. Can anyone help please?

Thanks

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Crash or freeze, Download and install, Problem or error, Windows

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Photoshop will not load on my windows 10 machine.

Dec 21, 2020

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Hi all...Error DLL not found keeps coming up?? Photoshop will not load. Lightroom is fine. Can anyone help please?

Thanks

TOPICS
Crash or freeze, Download and install, Problem or error, Windows

Views

25

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Translate

Translate

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Dec 21, 2020 0
Adobe Employee ,
Dec 23, 2020

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Hi there,

 

Sorry that Photoshop does not open on your computer running Windows 10 as you're getting a DLL missing error message.

 

Which version of Photoshop are you using? What is the exact error message you're getting? (A screenshot of the same would be a lot helpful) Any of the DLL files could be missing,so we need to know the exact error that you're getting.

 

For self troubleshooting:

 

https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html

https://helpx.adobe.com/photoshop/kb/photoshop-error-launch-d3dcompiler.html 

https://helpx.adobe.com/creative-cloud/kb/error-opening-applications-in-windows-10.html

 

Let us know how it goes.

 

Thanks,

Akash

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