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Photoshop will not open after update to 21.2.4

New Here ,
Dec 30, 2020 Dec 30, 2020

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Still using windows 7 and after updating to 21.2.4, photoshop will not open.  Creative Cloud will not give me an option to go back to older version of photoshop.  Have tried uninstalling and reloading several times.

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Adobe
Guest
Dec 31, 2020 Dec 31, 2020

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Hi

You need to install ACR version 12.4, see my reply here

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11667845?page=1#M493109

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New Here ,
Dec 31, 2020 Dec 31, 2020

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Thank you so very much, Ged! That took care of the problem. I hope the new year is good to you!

 

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Guest
Dec 31, 2020 Dec 31, 2020

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You're welcome and happy New Year to you 🙂

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