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Photoshop won't create new file

New Here ,
Aug 27, 2020

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anybody experiencing this? when i open photoshop its just black screen, I can't open new file.

 

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Crash or freeze, Problem or error

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Photoshop won't create new file

New Here ,
Aug 27, 2020

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anybody experiencing this? when i open photoshop its just black screen, I can't open new file.

 

Topics

Crash or freeze, Problem or error

Views

53

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Adobe Community Professional ,
Aug 27, 2020

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Hi i think you need to install new version of photoshop or clean windows install...regards

Ali Sajjad

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Adobe Employee ,
Aug 27, 2020

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Hi there,

 

Sorry that you cannot create a new document in Photoshop as it just shows a black screen. 

 

Which version of Photoshop are you using and what is your operating system?

 

If you do not use the Home screen or the new New Document dialog, you can disable them.

Go to Edit (Windows) / Photoshop (macOS) > Preferences > General.

In the Preferences dialog, select the Use Legacy New Document Dialog and deselect the Auto-Show the Home Screen option.

 

Let us know how it goes. 

 

Thanks,

Akash

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nino98A2 LATEST
New Here ,
Aug 29, 2020

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It worked! Thanks!

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Adobe Community Professional ,
Aug 28, 2020

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