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Photoshop won't open (CC 2019)

New Here ,
Mar 22, 2019

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Photoshop stopped opening on my PC, after working like a dream for almost two weeks. I'd not updated my OS or the program itself, so nothing has changed in the software environment. I receive no error messages, photoshop simply does not open or even start. Nothing happens.

I have done everything suggested in this thread, multiple times, to no avail; are there any suggestions that anybody has?

My specs are available here

Thanks to anyone who can help!

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Photoshop won't open (CC 2019)

New Here ,
Mar 22, 2019

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Photoshop stopped opening on my PC, after working like a dream for almost two weeks. I'd not updated my OS or the program itself, so nothing has changed in the software environment. I receive no error messages, photoshop simply does not open or even start. Nothing happens.

I have done everything suggested in this thread, multiple times, to no avail; are there any suggestions that anybody has?

My specs are available here

Thanks to anyone who can help!

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Mar 22, 2019 1
Most Valuable Participant ,
Mar 22, 2019

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If Photoshop was working and now does not try resetting you Photoshop Preferences when starting Photoshop. Launch Photoshop from the start menu or desktop Icon.  Immediately if not sooner Press and hold Ctrl+Shift+Alt or CMD+Option+Shift.  You should get a popup dialog from Photoshop asking if you want to delete your Photoshop Preferences. Reply Yes delete my Presences.   Photoshop should then delete your Photoshop Preferences and set a new default set of Preferences for your user ID and then Photoshop will most likely open and not crash.

JJMack

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Mar 22, 2019 5
New Here ,
Jun 08, 2019

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Ive been having the same issue and tried this with no success.

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Jun 08, 2019 0
Community Beginner ,
Dec 16, 2019

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Thank you!

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Dec 16, 2019 0
New Here ,
Feb 19, 2020

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Thank you. This helped me!! 🙂 

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Feb 19, 2020 0
New Here ,
Apr 08, 2020

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This solved my issue. Thanks a lot! 🙂

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Apr 08, 2020 0
New Here ,
Apr 19, 2020

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Worked for me!!! 😄

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Apr 19, 2020 0
New Here ,
Apr 30, 2020

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Hi, this still won't for me, any other suggestions, please?

 

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Apr 30, 2020 0
New Here ,
Oct 31, 2020

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Does not give you a pop up box to delete preferences

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Oct 31, 2020 0
Adobe Community Professional ,
Jun 08, 2019

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Hi. I suggest uninstall and reinstall the app using the Creative Cloud desktop app.

Marlon Ceballos.

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Jun 08, 2019 0
New Here ,
Jun 11, 2020

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Last resort. I don't want to have to re-add all my add ins!

 

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Jun 11, 2020 0
New Here ,
Feb 19, 2020

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I deleted my preferences but it still will not open

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Feb 19, 2020 0
Community Beginner ,
Mar 31, 2020

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I fixed it by going into task manager and closing the photoshop app. This was not in the applications section though it was further down, not in the usual bit you would find it.

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Mar 31, 2020 3
New Here ,
Apr 29, 2020

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Worked for me! Thank you!!

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Apr 29, 2020 0
New Here ,
Jun 11, 2020

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Nothing has worked for me so far so I want to try this.  Can you remember if it was a service or the app itself?

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Jun 11, 2020 0
New Here ,
Jun 11, 2020

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I got it to work finally, not sure what I did.  Stopped and started the services and it finally came up.  Thanks anyway.

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Jun 11, 2020 0
New Here ,
Oct 26, 2020

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In Task Mgr Select Processes and click on Name in the header to show them alphabetically.

Adobe programs show in the Background processes list.

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Oct 26, 2020 0
New Here ,
Oct 22, 2020

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This worked for me too! PS 2020 updated to PS 2021 and logged me out. Had to login again after booting up the day after. Then it did this. Thanks!

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Oct 22, 2020 1
New Here ,
Jun 11, 2020

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In a pinch you can open by choosing an image you have saved, right click and open with photoshop.

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Jun 11, 2020 1
New Here ,
Aug 29, 2020

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I've tried using the ctrl+shift+alt to reset my preferences, gone into my processes and ended it and tried restarting the app, but everytime I shut down my computer it seems that I have to uninstall and reinstall photoshop everytime. Does anyone know of a solution to fixing this problem instead of having to continually uninstalling and reinstalling the application.

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Aug 29, 2020 0
New Here ,
Sep 03, 2020

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I found one of my issues, the first issue is that I had to reformat my computer to get developer settings to work, on top of that windows security had an exclamation next to it. So I clicked on that exclamation and it changed a setting that deals with app security, so if you are protective of your computer perhaps this fix isn't the right fix. However for me instead of reinstalling the application constantly it works. In your windows security there is an App & browser control that you can click into. From that menu you can click into Reputation-based protection settings. In there everything should be turned on, there is one that you will want to turn off which is Potentially unwanted app blocking. Then restart your computer. Photoshop has worked thusfar, since I changed this setting. Apparently microsoft considers photoshop to be an unwanted app. As with anything in security it is there for a reason, so be careful on your apps, especially ones from the internet, unless you know for sure they are reputable.

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Sep 03, 2020 0
New Here ,
Oct 25, 2020

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This is the best solution for that crazy problem. Seemingly, there is some bug in version 2021 of the Ps app.

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Oct 25, 2020 0
New Here ,
Oct 25, 2020

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However, the practical solution in all cases is to open Task Manager and delete the Ps icon that will show up it in. screen, as sometimes the right-click on a saved Ps file does not work either.

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Oct 25, 2020 1
Ian5FFD LATEST
New Here ,
Oct 31, 2020

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Genius, it works. Thanks 

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Oct 31, 2020 0