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Photoshop won't open (CC 2019)

New Here ,
Mar 22, 2019

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Photoshop stopped opening on my PC, after working like a dream for almost two weeks. I'd not updated my OS or the program itself, so nothing has changed in the software environment. I receive no error messages, photoshop simply does not open or even start. Nothing happens.

I have done everything suggested in this thread, multiple times, to no avail; are there any suggestions that anybody has?

My specs are available here

Thanks to anyone who can help!

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Photoshop won't open (CC 2019)

New Here ,
Mar 22, 2019

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Photoshop stopped opening on my PC, after working like a dream for almost two weeks. I'd not updated my OS or the program itself, so nothing has changed in the software environment. I receive no error messages, photoshop simply does not open or even start. Nothing happens.

I have done everything suggested in this thread, multiple times, to no avail; are there any suggestions that anybody has?

My specs are available here

Thanks to anyone who can help!

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Most Valuable Participant ,
Mar 22, 2019

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If Photoshop was working and now does not try resetting you Photoshop Preferences when starting Photoshop. Launch Photoshop from the start menu or desktop Icon.  Immediately if not sooner Press and hold Ctrl+Shift+Alt or CMD+Option+Shift.  You should get a popup dialog from Photoshop asking if you want to delete your Photoshop Preferences. Reply Yes delete my Presences.   Photoshop should then delete your Photoshop Preferences and set a new default set of Preferences for your user ID and then Photoshop will most likely open and not crash.

JJMack

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New Here ,
Jun 08, 2019

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Ive been having the same issue and tried this with no success.

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New Here ,
Dec 16, 2019

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Thank you!

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New Here ,
Feb 19, 2020

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Thank you. This helped me!! 🙂 

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New Here ,
Apr 08, 2020

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This solved my issue. Thanks a lot! 🙂

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New Here ,
Apr 19, 2020

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Worked for me!!! 😄

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New Here ,
Apr 30, 2020

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Hi, this still won't for me, any other suggestions, please?

 

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Adobe Community Professional ,
Jun 08, 2019

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Hi. I suggest uninstall and reinstall the app using the Creative Cloud desktop app.

Marlon Ceballos.

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New Here ,
Jun 11, 2020

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Last resort. I don't want to have to re-add all my add ins!

 

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New Here ,
Feb 19, 2020

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I deleted my preferences but it still will not open

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Community Beginner ,
Mar 31, 2020

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I fixed it by going into task manager and closing the photoshop app. This was not in the applications section though it was further down, not in the usual bit you would find it.

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New Here ,
Apr 29, 2020

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Worked for me! Thank you!!

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New Here ,
Jun 11, 2020

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Nothing has worked for me so far so I want to try this.  Can you remember if it was a service or the app itself?

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New Here ,
Jun 11, 2020

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I got it to work finally, not sure what I did.  Stopped and started the services and it finally came up.  Thanks anyway.

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New Here ,
Jun 11, 2020

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In a pinch you can open by choosing an image you have saved, right click and open with photoshop.

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New Here ,
Aug 29, 2020

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I've tried using the ctrl+shift+alt to reset my preferences, gone into my processes and ended it and tried restarting the app, but everytime I shut down my computer it seems that I have to uninstall and reinstall photoshop everytime. Does anyone know of a solution to fixing this problem instead of having to continually uninstalling and reinstalling the application.

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New Here ,
Sep 03, 2020

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I found one of my issues, the first issue is that I had to reformat my computer to get developer settings to work, on top of that windows security had an exclamation next to it. So I clicked on that exclamation and it changed a setting that deals with app security, so if you are protective of your computer perhaps this fix isn't the right fix. However for me instead of reinstalling the application constantly it works. In your windows security there is an App & browser control that you can click into. From that menu you can click into Reputation-based protection settings. In there everything should be turned on, there is one that you will want to turn off which is Potentially unwanted app blocking. Then restart your computer. Photoshop has worked thusfar, since I changed this setting. Apparently microsoft considers photoshop to be an unwanted app. As with anything in security it is there for a reason, so be careful on your apps, especially ones from the internet, unless you know for sure they are reputable.

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