Photoshop won't open to "home" screen, freezes during start up.

New Here ,
Nov 24, 2020

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I'm unable to open Photoshop, the circle/loading icon appears and doesn't even rotate, just freezes. I'm not able to open files, or even open to delete my preferences. I've updated, uninstalled, reinstalled. I've worked on/off network. Nothing is working. All other apps are working. 

 

I currently have a few projects for work and this is very frustrating, especially since it was working fine earlier today. 

Using Windows

 

Any help would be appreciated!! I don't know what else to try. 

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Crash or freeze, Performance, Problem or error, Windows

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Photoshop won't open to "home" screen, freezes during start up.

New Here ,
Nov 24, 2020

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I'm unable to open Photoshop, the circle/loading icon appears and doesn't even rotate, just freezes. I'm not able to open files, or even open to delete my preferences. I've updated, uninstalled, reinstalled. I've worked on/off network. Nothing is working. All other apps are working. 

 

I currently have a few projects for work and this is very frustrating, especially since it was working fine earlier today. 

Using Windows

 

Any help would be appreciated!! I don't know what else to try. 

TOPICS
Crash or freeze, Performance, Problem or error, Windows

Views

20

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Nov 24, 2020 0
New Here ,
Nov 24, 2020

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I should probably mention I'm using PS CC, the newest update. 

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Nov 24, 2020 0
Lynn5FEA LATEST
New Here ,
Nov 24, 2020

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sorry for your bad luck shouldn't be so trifling and you may have got
somewhere..

--
null

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