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Photoshop won't open

Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Hi

I am running windows 10.

I deinstall a few old versions of Adobe programs and now photoshop wont open.Capture.JPG

I get this.

I have deinstalled and reinstalled Photoshop. It still won't run.

Please can anyone help

Thanks

Dave

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correct answers 1 Correct answer

Community Beginner , Nov 24, 2020 Nov 24, 2020

Thanks JJMack

looks like its back to GIMP for me for a while.

Thanks for answering.

Dave

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

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Remove the version you are having problem with use the creative cloud desktop application the then reinstall it using creative cloud desktop application . Adobe un installers  for you older versions messed the current version configuration.  In the future if you want to  remove a version of Photoshop delete its Install tree.  Do not use your system or Adobe Creative desktop to un install old Photoshop versions there a good chance the uninstaller will brake the current  Photoshop version install.

JJMack

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Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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Hi

I did all that. I completely un-installed all of them. I even removed the empty folders from the old versions.

I then re-installed and got the same message.

I tried installing an older version and this ran. It then updated and I was back with the same problem.

Searched this and found that it may be my processor is no longer supported (AMD Phenom(tm) 11 X6 1090T 3.2 Ghz) and I can only run the older version of PS.

A new computer is in the budget for next year but even so it is a bit annoying if this is true.

All the other programs in my account run OK but I have to use PS 2020 until I get a new computer?

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Yes Adobe changer requirement droped  Supporting Windows 7,  Apple Sierra, and many GPU are no loner usable and window CPU extension SSE 4.2 or better is required.

Processor Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later

 

 

JJMack

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Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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Thanks JJMack

looks like its back to GIMP for me for a while.

Thanks for answering.

Dave

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