Photoshop won’t print iPhone images

[sjtade]

I can import and edit my iPhone images (.HEIC files) but when I go to print them, the print dialogue box won't come up.  I have tried saving them as .psd files, .tiff files, .jpg files and .png files and they still won't print.  Pictures shot on my Canon 5D Mark II, both RAW and .jpg print just fine.  I am tearing my hair out.  Please help!

[Mylenium]

Have you actually saved them locally to a different folder? If you're editing them directly from the specific Apple folders and e.g. iCloud has its claws on them this may cause all sorts of odd sideeffects. For anything beyond that crude suspicion proper system info and details about storage locations, printer and so on will be needed.

Mylenium

[NB, colourmanagement net]

Hi Maybe it's connected with how you open the image files.

If I want to open an iPhone image in Photoshoop I select it in Apple's pictures app, then select export.

Then I open that exported file in photoshop. 

Now it behaves just like any other image in Photoshop, prints fine etc.

Can you print other images? Just asking you to check whether the Photoshop print process is broken. 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

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[josephlavine]

I haven't come across this issue previously, but I do suggest printing from your desktop and not the cloud. Perhaps you can share a screen capture showing the exported images on a desktop (anywhere on your desktop computer, just not cloud) and what happens when you try to print.

warmly/j