Photoshop won't recognize tablet pen pressure. Have tried everything. Help?

Nov 08, 2013

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Photoshop suddenly stopped recognizing pen pressure from my tablet yetsterday.

I'm using a Wacom Bamboo Connect tablet on a Windows 8 computer with Photoshop CS6

I've tried:

1. uninstalling the drivers

2. checking wintab files were gone from system32 and sysWOW64

3. restarting

4. reinstalling drivers

5. checking new wintab files are present

6. restarting

I updated photoshop (and repeated those 5 steps), reinstalling the drivers as an admin, reset the paintbrush tool, but no matter what I do, when I go to the Shape Dynamics option in Photoshop, I get the triangle with the exclamation point telling me that I need a pressure sensitive tablet.

I've tried plugging the tablet in and then opening photoshop.

I've tried opening Photoshop and then plugging in the tablet.

I updated the drivers for all of the hardware on my computer.

I've tried the pressure sensitivity in two other (non Adobe) programs and it works there, so it doesn't seem like a problem with the tablet itself.

I've tried every solution I could find online but none of them seem to be working for me. Any advice?

I'd just like to point out to everyone if you're having trouble, just insert your tablet into a different USB slot. I literally just changed my Wacom from the back of my tower to the front of my tower and suddenly the warning on pen pressure vanishes and it works fine.


It could be a case of your computer and photoshop just not communicating very well.

Another win to SAI.

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Photoshop won't recognize tablet pen pressure. Have tried everything. Help?

Nov 08, 2013

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Photoshop suddenly stopped recognizing pen pressure from my tablet yetsterday.

I'm using a Wacom Bamboo Connect tablet on a Windows 8 computer with Photoshop CS6

I've tried:

1. uninstalling the drivers

2. checking wintab files were gone from system32 and sysWOW64

3. restarting

4. reinstalling drivers

5. checking new wintab files are present

6. restarting

I updated photoshop (and repeated those 5 steps), reinstalling the drivers as an admin, reset the paintbrush tool, but no matter what I do, when I go to the Shape Dynamics option in Photoshop, I get the triangle with the exclamation point telling me that I need a pressure sensitive tablet.

I've tried plugging the tablet in and then opening photoshop.

I've tried opening Photoshop and then plugging in the tablet.

I updated the drivers for all of the hardware on my computer.

I've tried the pressure sensitivity in two other (non Adobe) programs and it works there, so it doesn't seem like a problem with the tablet itself.

I've tried every solution I could find online but none of them seem to be working for me. Any advice?

I'd just like to point out to everyone if you're having trouble, just insert your tablet into a different USB slot. I literally just changed my Wacom from the back of my tower to the front of my tower and suddenly the warning on pen pressure vanishes and it works fine.


It could be a case of your computer and photoshop just not communicating very well.

Another win to SAI.

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Nov 08, 2013 4
LEGEND ,
Nov 08, 2013

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Did you reset the preferences?  Start PS and immediately hold down Ctrl/alt/shift keys.  If fast enough you will get a reset window.

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Nov 08, 2013 0
Nov 09, 2013

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Just tried that but I'm still getting the same error.

I also tried installing a trial version of Photoshop CC and I'm getting the same error in that program too... though I don't know if that's helpful/relevant

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Nov 09, 2013 1
Nov 16, 2013

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Try changing the pen nib. I have fought this many many times with Wacom/Photoshop. Pressure sensitivity works in other applications. Just not Adobe apps. This happened to me yesterday. I uninstalled drivers, rebooted, etc. After searching for a bit I found an old post that said loss of pen pressure sensitivity was a symptom of a bad pen nib. Changed it and immediately photoshop started working.

Anyhow, please try changing the nib and report back whether it works or not. This is a problem that many people have.

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Nov 16, 2013 7
Nov 17, 2013

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I can't seem to find my extra nibs but I'll get some and try this out. It may take a bit before I can get them though so I wanted to post just to say that I'll report back as soon as I see if it works or not. Thanks!

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Nov 17, 2013 0
May 21, 2014

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I realize this is a fairly old thread but I wanted to report in in case anyone like me should stumble upon this thread with the same problem. I followed cslynch's advice and changed the nib and sure enough, photoshop recognized the pen pressure (without even closing and re-opening PS). It's worth noting that I didn't actually change the nib. I simply opened the pen, pulled out the nib, placed it right back in, and that was enough to do the trick.

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May 21, 2014 1
Aug 17, 2015

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Wow! CHANGING THE NIB!!! Who'd have guessed? Thanks!

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Aug 17, 2015 0
Jan 09, 2018

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Yep, that was the problem. Never even considered that as a possibility. Luckily my wacom tablet has a removable back panel and extra nibs were stored in there, lol.

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Jan 09, 2018 1
Nov 27, 2019

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OMG! I wish I found this before I did all the crap I did before hand. THANK YOU. 

It's really dumb that changing the nib was all it took, ahhhh.

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Nov 27, 2019 0
Jan 22, 2020

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Hey to anyone out there still finding this thread. You don't even necessarily have to change the nib. Just pulling the current nib out and putting it back seems to do the same thing. I changed my first after a lot of frustration looking for a solution and finding this page. The change fixed it but then I was like... "This nib is brand new, what could possibly have been wrong with it?" So i put the original "faulty" nib back... There was nothing wrong with it, photoshop just wanted to feel it go in or something, I dunno.

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Jan 22, 2020 0
Feb 18, 2020

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Yooooo... Lmao. Can't believe this was really the problem! Also, thanks for pointing out that walcom tablets have extra nibs in the back panel. I've looked there so many times but never noticed there were extra ones.

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Feb 18, 2020 0
Mar 05, 2020

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Yay!  Your tip trick worked like a charm!  In my case, I installed a new Wacom tablet and pen and received the "! Pen Pressure: Requires a pressure-sensitive..." in "Brush Settings" in PS CC 2020.  I jumped to the conclusion that it was a driver and settings issue and began the usual hassle of troubleshooting.  After seeing your post, I merely went to the "Brush Settings" dialog box, using my pen, put a little extra pressure on the nib of the pen and the "!" disappeared that pen pressure is now operational.  I didn't even need to change the nib!  It appears that the software is looking to verify that there is a variance of pressure in the pen itself before enabling the feature.  It's not a bad idea, however if this is a common issue, Adobe could easily avoid confusion with a small dialog box prompting the user to "Press with a pressure-sensitive pen here to enable".  Thanks for posting this!  You saved me and many others from wasting time and digging deeper for a solution.

 

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Mar 05, 2020 0
Explorer ,
Sep 10, 2014

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Hello.

I don't know if the replacing nib worked for you, but it did not work for me... I think these guys are wizards... But anyway, I managed to solve this problem.

Thing is... maybe you did uncheck the "Use Windows Ink" in the pen preferences, under Mapping tab for Photoshop. This is actually recommended so you don't have those delayed drags in windows 8 (the one which makes a disk appear around the cursor). BUT if you uncheck the "Use Windows Ink" for Photoshop in the applications bar, the pressure sensitivity won't work in PS.

So it is good to have it unchecked for the rest of apps, but checked for PS.

Screenshot_119.png

Hope this works for you too.

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Sep 10, 2014 36
Feb 08, 2016

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This worked for me and I love you

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Feb 08, 2016 1
Explorer ,
Mar 24, 2016

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This has been driving me crazy all morning and I've read a lot of fixes. I uninstalled, reinstalled, etc, etc. Nothing worked.

But, I just went to my Wacom Tablet Properties/Calibrate. 'Use Windows Ink' was checked. So, I unchecked it, launched Photoshop and tried pressure. It did not work and the exclamation point was still there. But wait... Ok, so I went back to the Properties and "checked" 'Use Windows Ink to re-enable it. Went back to Photoshop and it worked. I have pressure.

As simple of a fix as it seems, unchecking it and rechecking it fixed it for me when nothing else that I did for 3 hours would work.


wacom.jpg

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Mar 24, 2016 8
Explorer ,
Aug 31, 2016

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Strange this one works, using the same Cintiq 13HD(no touch) on Windows Bootcamp and I'm forced to switch on Windows Ink to get pen pressure sensitivity working. But why? Even the constantly occurring feedback ring is so annoying. Thanks NVision4D-Rob​ for pointing out was looking for any option even resetting via holding Shift Ctrl Alt on Startup of Photoshop without any effect.

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Aug 31, 2016 0
Nov 14, 2016

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...i tried everything aswell..changing the nib, reinstall ....it was kinda creepy but... Thanks to NVision4D-Rob​!!​.

I checked and unchecked the Windows Ink thingy and then it works somehow (PS was open all the time).

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Nov 14, 2016 0
Mar 26, 2016

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This has been driving me crazy, but checking the Use windows Ink option fixed it for me too (photoshop cc2015 and windows 10)

Thanks guys !!!

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Mar 26, 2016 1
Jan 11, 2018

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it fixes the pen pressure problem but are u able to change brush size and hardness  Alt+right click using the pen?

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Jan 11, 2018 0
Adobe Community Professional ,
Jan 11, 2018

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Guys, would you all mind starting a new thread if you are unable to get pen pressure working, or have other tablet related issues.

Tell us:

The tablet you are using?

Photoshop version?

Operating system?

And if you know, are you using the Windows Ink or WinTab API?

If you are using Windows CC and Windows 8.1 or 10, then Windows Ink now seems to be working OK.  This is where you find it with Wacom Tablets.  I am sorry I have no idea how it works with other tablets.

If you need to use WinTab, then you need to uncheck Windows Ink, add the text file shown in this old thread

Re: Use Windows Ink Issue with photshop CC 2015.

But you obviously need to change the path to:

C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2015 Settings\

If you are unable to change brush size, or have other issues with a Wacom tablet and CC2018, then Remove Photoshop from the Application field by selecting it, and clicking on the '-' minus sign to the right (both highlighted in blue), and then click on the '+' plus sign and re add Photoshop.  With me it automatically found CC2018, but if you just need to find it in Program Files folder hierarchy otherwise.  I am sorry, I do not know the Mac folder location.

There is a useful tablet information page Overview page along with lots of other useful links.

Tablet support for Photoshop on Windows 8

But please remember to start a new thread  with the information noted at the top of this post, if you are still having problems.

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Jan 11, 2018 1
Aug 29, 2016

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Tried different solutions and this was the one that caused the problem! Thank you so much :3

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Aug 29, 2016 0
Sep 28, 2017

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Yep, that was the issue for my Ugee M708. Thanks!

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Sep 28, 2017 0
Jan 13, 2018

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This worked for me!

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Jan 13, 2018 0
Jan 18, 2018

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THIS WORKED FOR ME!! OMG Thank you so much. I was going nuts trying to figure out what was causing Photoshop to suddenly stop recognizing pressure on my new Intuos Pro.

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Jan 18, 2018 0
Apr 11, 2018

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this surprisingly helps thank you

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Apr 11, 2018 0
Sep 19, 2018

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Well that's exactly what the problem was for me (Thank you!)...It was also causing Photoshop to not acknowledge when I flipped my pen over to use the eraser. So now that the windows ink is back on, pressure sensitivity and eraser are working...but of course the really annoying circle thing is back whenever I use my tablet to click elsewhere in Photoshop, like on menus and stuff. Does anyone know how to remove the circle action without turning off windows ink?

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Sep 19, 2018 0
Jun 03, 2019

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Thank you!!!!!

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Jun 03, 2019 0
Apr 27, 2020

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oh my god! thank you so much!
I have been struggling with it for hours, and I did all sorts of things, and I did check and uncheck Windows ink, but it didn't change anything until I added Photoshop as a separate program to the wacom setting and Windows ink only for Photoshop, just as you say! Ah, marvelous!

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Apr 27, 2020 0
Participant ,
Aug 22, 2020

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This only works for a while. I use the Coolorus extension as my color picker and as soon as I pick a new color from it, the pressure sensitivity is gone. So Adobe definitely messed something up here. 

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Aug 22, 2020 0
Jan 09, 2021

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First off, I've encountered many possible fixes over several forums and tried all but none were actually still working in my particular case somehow. I now came up with a solution that seems to fix the case for me, the usual totally gone pressure sensitivity, finally after, without exaggerating, 24h+ own research needed. It was working fine up until a point at which it just magically stopped working despite pressure still being active even on online sites such as https://aggie.io  ; meanwhile seriously considered not using Photoshop anymore.

Experimental desperate solution so try on your own precaution 🙂

How come this was not yet suggest wonders me but maybe this problem appeard to be newly arrising as windows 10 is now cutting short on drivers due to their advancing win ink tryhard: incase win ink doesn't work and Wintab drivers are not even installed anymore and must therefore be supplied if- in any case- a customer wants to NOT use the windows ink version that is now apparently demanded to be used. 

So after noticing that I'll need to reinstall the driver as even the oldest wacom available intous pro driver does not install wintab apparently. I'm using ps cs6, that all sites are systematically taken down for it's support is a shame and another point where I will try to hold myself from loosing the line here, together with a new Wacom Intuos pro M (2017) , now I wouldn't have even come here to complain yet I then downloaded the new cc 21 version just to realize pressure sensitivity is not working here either (win ink on, all older drivers purged as suggested in 14. here https://machollywood.com/blogs/news/how-to-troubleshoot-uninstall-and-reinstall-wacom-drivers , wacom driver 6.3.41-1). 

I then searched internets last corner and quite soon found a reddit post suggesting a wintab download as I couldn't find a clean minimalistic version of it as N-trig (devs of wintab as far as I understood) seems to be off nowadays as well. Post of an still running microsoft mirror is already 5 years old but still worked like a charm for me: https://www.reddit.com/r/Surface/comments/3b7l3h/cant_get_ntrig_wintab_drivers_anywhere_other_pro/ or direct dl: https://download.microsoft.com/download/2/0/7/2073C22F-2F31-4F4A-8059-E54C91C564A9/Wintab-1.0.0.18-6...

Now note that it won't directly work after Wintab installation- uninstall wacom driver (I did it after installing wintab ontop), do all reboots as it is probably usual routine for you already by now - then reinstall whatever wacom driver suits you best (in my case 6.3.41-1 works). We will then turn off Windows Ink, as usual, start photoshop and see if it worked by creating a new document and trying the pencil (as sometimes the error triangle just pops away after moving pen close enough into tablet reach so PS can recognize the pencil in current session). 

Now I did another little adjustment incase it still doesn't work for you (regarding the custom PSUserConfig.txt- it was not necessary incase of cs6 but guess for cc it could be incase you try this fix) then try deleting user prefs in appdata/roaming/adobe/adobe Photoshop [your version]; (note that this will delete all your user prefs as expected, so might as well cut them into another folder for the test of it)- so photoshop will create new defaults on launch. (win+r   then enter %appdata% to shortcut to the roaming folder)

 

So comming back to it I'm really baffled to see that none of the new arrising suggestions that fix anything came from actual official staff, most likely as it's completly uninteresting to even support older legacy drivers despite the obviously striking high demand in community.  I hope this approach can save someone from spending as much time as I did though I really have no clue what exactly happend there - as the win ink fix (turn off click and hold feature is gone in my windows version by now - now called pen & windows ink settings shows different options)- so I really would even like to give you further information on the process that was causing the problem but it completly does not make any sense to me besides that cs6 wouldn't have the up to date support that cc enjoys- however the error was same there (cc21) even after a reboot so really no clue what could have caused this despite maybe incompatibility with other software ~ such as logitechs G drivers or anything hypothetical as such.. 

 

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Jan 09, 2021 0
Explorer ,
Feb 02, 2015

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I've tried all of the solutions here.  Still when I look at something like Shape Dynamics I have the little triangle error that says I need a pressure sensitive tablet. I have an Intuos 3 that works fine with everything else.

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Feb 02, 2015 1
Feb 09, 2015

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I'd just like to point out to everyone if you're having trouble, just insert your tablet into a different USB slot. I literally just changed my Wacom from the back of my tower to the front of my tower and suddenly the warning on pen pressure vanishes and it works fine.


It could be a case of your computer and photoshop just not communicating very well.

Another win to SAI.

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Feb 09, 2015 3
Dec 31, 2019

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lmao, i did the same as you said and it fixed xD

i am so lucky i had checked and came across yours!

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Dec 31, 2019 0