Photoshop won't recognize tablet pen pressure. Have tried everything. Help?

Community Beginner ,
Nov 08, 2013 Nov 08, 2013

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Photoshop suddenly stopped recognizing pen pressure from my tablet yetsterday.

I'm using a Wacom Bamboo Connect tablet on a Windows 8 computer with Photoshop CS6

I've tried:

1. uninstalling the drivers

2. checking wintab files were gone from system32 and sysWOW64

3. restarting

4. reinstalling drivers

5. checking new wintab files are present

6. restarting

I updated photoshop (and repeated those 5 steps), reinstalling the drivers as an admin, reset the paintbrush tool, but no matter what I do, when I go to the Shape Dynamics option in Photoshop, I get the triangle with the exclamation point telling me that I need a pressure sensitive tablet.

I've tried plugging the tablet in and then opening photoshop.

I've tried opening Photoshop and then plugging in the tablet.

I updated the drivers for all of the hardware on my computer.

I've tried the pressure sensitivity in two other (non Adobe) programs and it works there, so it doesn't seem like a problem with the tablet itself.

I've tried every solution I could find online but none of them seem to be working for me. Any advice?

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correct answers 1 Correct Answer

Deleted User
Feb 09, 2015 Feb 09, 2015
I'd just like to point out to everyone if you're having trouble, just insert your tablet into a different USB slot. I literally just changed my Wacom from the back of my tower to the front of my tower and suddenly the warning on pen pressure vanishes and it works fine. It could be a case of your computer and photoshop just not communicating very well.Another win to SAI.

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LEGEND ,
Nov 08, 2013 Nov 08, 2013

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Did you reset the preferences?  Start PS and immediately hold down Ctrl/alt/shift keys.  If fast enough you will get a reset window.

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Community Beginner ,
Nov 09, 2013 Nov 09, 2013

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Just tried that but I'm still getting the same error.

I also tried installing a trial version of Photoshop CC and I'm getting the same error in that program too... though I don't know if that's helpful/relevant

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Community Beginner ,
Nov 16, 2013 Nov 16, 2013

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Try changing the pen nib. I have fought this many many times with Wacom/Photoshop. Pressure sensitivity works in other applications. Just not Adobe apps. This happened to me yesterday. I uninstalled drivers, rebooted, etc. After searching for a bit I found an old post that said loss of pen pressure sensitivity was a symptom of a bad pen nib. Changed it and immediately photoshop started working.

Anyhow, please try changing the nib and report back whether it works or not. This is a problem that many people have.

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Community Beginner ,
Nov 17, 2013 Nov 17, 2013

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I can't seem to find my extra nibs but I'll get some and try this out. It may take a bit before I can get them though so I wanted to post just to say that I'll report back as soon as I see if it works or not. Thanks!

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New Here ,
May 21, 2014 May 21, 2014

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I realize this is a fairly old thread but I wanted to report in in case anyone like me should stumble upon this thread with the same problem. I followed cslynch's advice and changed the nib and sure enough, photoshop recognized the pen pressure (without even closing and re-opening PS). It's worth noting that I didn't actually change the nib. I simply opened the pen, pulled out the nib, placed it right back in, and that was enough to do the trick.

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New Here ,
Aug 17, 2015 Aug 17, 2015

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Wow! CHANGING THE NIB!!! Who'd have guessed? Thanks!

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New Here ,
Jan 09, 2018 Jan 09, 2018

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Yep, that was the problem. Never even considered that as a possibility. Luckily my wacom tablet has a removable back panel and extra nibs were stored in there, lol.

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New Here ,
Nov 27, 2019 Nov 27, 2019

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OMG! I wish I found this before I did all the crap I did before hand. THANK YOU. 

It's really dumb that changing the nib was all it took, ahhhh.

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New Here ,
Jan 22, 2020 Jan 22, 2020

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Hey to anyone out there still finding this thread. You don't even necessarily have to change the nib. Just pulling the current nib out and putting it back seems to do the same thing. I changed my first after a lot of frustration looking for a solution and finding this page. The change fixed it but then I was like... "This nib is brand new, what could possibly have been wrong with it?" So i put the original "faulty" nib back... There was nothing wrong with it, photoshop just wanted to feel it go in or something, I dunno.

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New Here ,
Feb 18, 2020 Feb 18, 2020

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Yooooo... Lmao. Can't believe this was really the problem! Also, thanks for pointing out that walcom tablets have extra nibs in the back panel. I've looked there so many times but never noticed there were extra ones.

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New Here ,
Mar 05, 2020 Mar 05, 2020

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Yay!  Your tip trick worked like a charm!  In my case, I installed a new Wacom tablet and pen and received the "! Pen Pressure: Requires a pressure-sensitive..." in "Brush Settings" in PS CC 2020.  I jumped to the conclusion that it was a driver and settings issue and began the usual hassle of troubleshooting.  After seeing your post, I merely went to the "Brush Settings" dialog box, using my pen, put a little extra pressure on the nib of the pen and the "!" disappeared that pen pressure is now operational.  I didn't even need to change the nib!  It appears that the software is looking to verify that there is a variance of pressure in the pen itself before enabling the feature.  It's not a bad idea, however if this is a common issue, Adobe could easily avoid confusion with a small dialog box prompting the user to "Press with a pressure-sensitive pen here to enable".  Thanks for posting this!  You saved me and many others from wasting time and digging deeper for a solution.

 

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Explorer ,
4m ago 4m ago

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LATEST

What in the world?! This was the fix for me. I didn't need to replace it; I just removed the nib and replaced it and voila!

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Explorer ,
Sep 10, 2014 Sep 10, 2014

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Hello.

I don't know if the replacing nib worked for you, but it did not work for me... I think these guys are wizards... But anyway, I managed to solve this problem.

Thing is... maybe you did uncheck the "Use Windows Ink" in the pen preferences, under Mapping tab for Photoshop. This is actually recommended so you don't have those delayed drags in windows 8 (the one which makes a disk appear around the cursor). BUT if you uncheck the "Use Windows Ink" for Photoshop in the applications bar, the pressure sensitivity won't work in PS.

So it is good to have it unchecked for the rest of apps, but checked for PS.

Screenshot_119.png

Hope this works for you too.

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New Here ,
Feb 08, 2016 Feb 08, 2016

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This worked for me and I love you

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Explorer ,
Mar 24, 2016 Mar 24, 2016

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This has been driving me crazy all morning and I've read a lot of fixes. I uninstalled, reinstalled, etc, etc. Nothing worked.

But, I just went to my Wacom Tablet Properties/Calibrate. 'Use Windows Ink' was checked. So, I unchecked it, launched Photoshop and tried pressure. It did not work and the exclamation point was still there. But wait... Ok, so I went back to the Properties and "checked" 'Use Windows Ink to re-enable it. Went back to Photoshop and it worked. I have pressure.

As simple of a fix as it seems, unchecking it and rechecking it fixed it for me when nothing else that I did for 3 hours would work.


wacom.jpg

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Explorer ,
Aug 31, 2016 Aug 31, 2016

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Strange this one works, using the same Cintiq 13HD(no touch) on Windows Bootcamp and I'm forced to switch on Windows Ink to get pen pressure sensitivity working. But why? Even the constantly occurring feedback ring is so annoying. Thanks NVision4D-Rob​ for pointing out was looking for any option even resetting via holding Shift Ctrl Alt on Startup of Photoshop without any effect.

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New Here ,
Nov 14, 2016 Nov 14, 2016

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...i tried everything aswell..changing the nib, reinstall ....it was kinda creepy but... Thanks to NVision4D-Rob​!!​.

I checked and unchecked the Windows Ink thingy and then it works somehow (PS was open all the time).

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New Here ,
Mar 26, 2016 Mar 26, 2016

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This has been driving me crazy, but checking the Use windows Ink option fixed it for me too (photoshop cc2015 and windows 10)

Thanks guys !!!

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Community Beginner ,
Jan 11, 2018 Jan 11, 2018

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it fixes the pen pressure problem but are u able to change brush size and hardness  Alt+right click using the pen?

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Adobe Community Professional ,
Jan 11, 2018 Jan 11, 2018

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Guys, would you all mind starting a new thread if you are unable to get pen pressure working, or have other tablet related issues.

Tell us:

The tablet you are using?

Photoshop version?

Operating system?

And if you know, are you using the Windows Ink or WinTab API?

If you are using Windows CC and Windows 8.1 or 10, then Windows Ink now seems to be working OK.  This is where you find it with Wacom Tablets.  I am sorry I have no idea how it works with other tablets.

If you need to use WinTab, then you need to uncheck Windows Ink, add the text file shown in this old thread

Re: Use Windows Ink Issue with photshop CC 2015.

But you obviously need to change the path to:

C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2015 Settings\

If you are unable to change brush size, or have other issues with a Wacom tablet and CC2018, then Remove Photoshop from the Application field by selecting it, and clicking on the '-' minus sign to the right (both highlighted in blue), and then click on the '+' plus sign and re add Photoshop.  With me it automatically found CC2018, but if you just need to find it in Program Files folder hierarchy otherwise.  I am sorry, I do not know the Mac folder location.

There is a useful tablet information page Overview page along with lots of other useful links.

Tablet support for Photoshop on Windows 8

But please remember to start a new thread  with the information noted at the top of this post, if you are still having problems.

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New Here ,
Aug 29, 2016 Aug 29, 2016

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Tried different solutions and this was the one that caused the problem! Thank you so much :3

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New Here ,
Sep 28, 2017 Sep 28, 2017

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Yep, that was the issue for my Ugee M708. Thanks!

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New Here ,
Jan 13, 2018 Jan 13, 2018

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This worked for me!

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New Here ,
Jan 18, 2018 Jan 18, 2018

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THIS WORKED FOR ME!! OMG Thank you so much. I was going nuts trying to figure out what was causing Photoshop to suddenly stop recognizing pressure on my new Intuos Pro.

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