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Photoshop wont open, just spinning wheel

New Here ,
May 26, 2021 May 26, 2021

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Photoshop wont open on my iMac no matter what I do. I've tried unistalling and reinstalling photoshop as well as restarting and holding shift+option+command. No matter what it just has the spinning wheel of death. Please help! My desktop is up to date and I'm using the newest version of Photoshop. Any imput on solving this issue would be greatly appreciated. Thanks!

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correct answers 1 Correct answer

Community Beginner , May 26, 2021 May 26, 2021

Uninstall 22. 4 then install 22.3. 

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New Here ,
May 26, 2021 May 26, 2021

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Same thing for me : spinning wheel, even after uninstalling and reinstalling. Only Photoshop is concerned in the Creative Suite.

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Community Beginner ,
May 26, 2021 May 26, 2021

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Add me to the list - have spent a week on with support (chat) with zero fixes just asking the same questions like it will magically fix itself!.. M1 Mac Mini using Big Sur latest version. Ps 22.4.x does this no matter what I've done. So I am running on 22.3.x which pisses me off..

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New Here ,
May 26, 2021 May 26, 2021

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Same problem here, i'm working on a Mabook Pro Apple M1 16GB and my photoshop won't open! Just has the spinning weel forever.. I need to work and Photoshop won't open!!!!

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Community Beginner ,
May 26, 2021 May 26, 2021

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Uninstall 22. 4 then install 22.3. 

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New Here ,
May 26, 2021 May 26, 2021

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This worked! Thank you

 

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LEGEND ,
May 26, 2021 May 26, 2021

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Try logging into another account (you may need to make one): does it still crash/hang?

If you boot into Safe mode (hold down Shift Key at boot): does it still crash?

Have you tried running a free utility like Onyx to see if that stops the crashing? 
https://www.titanium-software.fr/en/onyx.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
May 26, 2021 May 26, 2021

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All good general ideas but they didn't fix the issue. Not sure onyx would anyway

 

Thank you 

 

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