PhotoShop

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May 05, 2021 May 05, 2021

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im trying to download Photoshop on my mac book but the adobe password and the password on the install part for photoshop a different and want let me sign in to download im trying to figure what i did wrong 

 

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Did you download the Creative Cloud app first?

 

See this help file and let us know if this works or you have more questions:

https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html 

 

~ Jane

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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When installing an app (like the Creative Cloud app) on your Mac you need your computer's admin username and password. This is the one you use to log into your Mac.

 

Once you've installed the app you will sign into the Creative Cloud app using your Adobe ID username and password.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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