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Photoshope crashes

New Here ,
Sep 30, 2020 Sep 30, 2020

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Photoshop crashes before I can create a new file. I tried different versions but still, the same thing happens. Please help me!

 

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Adobe
Adobe Employee ,
Sep 30, 2020 Sep 30, 2020

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Hi there,

That shouldn't be happening. Sorry to hear about Photoshop crashing. 

Could you please let us know the version of Photoshop and the operating system you're working on?
Could you please try resetting the preferences of Photoshop and see if that helps? https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Sahil

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New Here ,
Sep 30, 2020 Sep 30, 2020

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I'm using Photoshop 2020 (21.2.4)

And I have tested resetting my preferences, and I tested different versions of Photoshop but still, the same thing happened. c..png

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