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Photostop 2021 crashes on start

Explorer ,
May 07, 2021 May 07, 2021

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When I try to run Photoshop 2021 v22.0.0.35 i get crash error  and even if i try to update it i still get the same error 

 

OVZAVQr[1].png

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Adobe
Community Expert ,
May 07, 2021 May 07, 2021

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What kind of device are you using? OS? How much RAM and HD space are you using?    Also have you tried deleting the app and reinstalling it? It could be a bad install.

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Explorer ,
May 07, 2021 May 07, 2021

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Yes, i tried reintalling it and nothing happened

 

PC

Windows 10 Pro N

12gb ram

1TB hdd

GPU: RX 550

CPU: FX 6300

 

 

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Community Expert ,
May 07, 2021 May 07, 2021

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Have you tried updating Photoshop, you seem to be a good few versions behind, current version is 22.3.1, although there are issues with that version relating to GPU's, you could try version 22.3 available from the Creative Cloud app

Photoshop 2021 v22.0.0.35

Also try updating your GPU driver from here

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550

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Explorer ,
May 07, 2021 May 07, 2021

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I tried changing the version it sitll didnt work, i also tried reseting the preferences but still nothing my drivers are updated, i can't seem to run photoshop 2021 but photoshop 2020 is working perfectly

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