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picture is correct on screen but prints in a mirror image

New Here ,
Feb 08, 2017 Feb 08, 2017

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picture is correct on screen but prints in a mirror image

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correct answers 1 Correct answer

Community Expert , Feb 09, 2017 Feb 09, 2017

If you were in Photoshop, as an example, checking Emulsion Down in the Print dialog box would cause that. Check your print settings in the software you are using.

We can move this to the correct forum when you tell us the software.

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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Hi John,

Please specify the application that you are using.

Regards,

Sheena

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Community Expert ,
Feb 09, 2017 Feb 09, 2017

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If you were in Photoshop, as an example, checking Emulsion Down in the Print dialog box would cause that. Check your print settings in the software you are using.

We can move this to the correct forum when you tell us the software.

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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New Here ,
Mar 22, 2018 Mar 22, 2018

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Sheena,

I have this problem also.  I checked Photoshop settings and the Emulsion Down setting is not checked.  Is there something else that would cause this problem?  I have an Epson SC P400 printer, just FYI.

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New Here ,
Jan 11, 2022 Jan 11, 2022

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I have this problem also. Printer is Canon Pixma Pro1000 Mkii. Print Driver 16.20.00.  Using MacOS High Sierra 10.13.6. When I print from Photoshop I get mirrored result. When I the same image from my Mac Preview and my HP 3050A I get correctly oriented results. I tried emulsion down, no change. The only thing that changes it is in the Photoshop Print Settings, choose "Reverse Page Orientation"

This seems like a bandaid to the problem.

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I have the same problem. When I print a document in Photoshop (version 21.1.2) on a Macintosh (10.15.7). I get this behavior when printing both to a Canon inkjet printer and to a Brother laser printer.

 

I cannot find any "emulsion down" setting in the print dialog box or print settings.

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LEGEND ,
Dec 02, 2020 Dec 02, 2020

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Screenshot (900).png

its under functions mate

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Community Expert ,
Dec 02, 2020 Dec 02, 2020

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"I cannot find any "emulsion down" setting"

 

Notice in the screen shots that there are scrollbars in the dialog box and that the sections can be collapsed.

 

~ Jane

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New Here ,
Dec 02, 2020 Dec 02, 2020

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Thank you for that. I didn't notice the scroll bar. But now that I have checked it, "Emulsion Down" is NOT checked.

 

Any other ideas?

 

Screen Shot 2020-12-02 at 9.37.11 PM.png

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Community Expert ,
Dec 03, 2020 Dec 03, 2020

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Try resetting your printer preferences. Press the Spacebar on your keyboard before you click File > Print. Some other things to try are here: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

 

In case it's not the same issue as the OP, can you tell us exactly what is happening?

 

~ Jane

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Community Expert ,
Jan 12, 2022 Jan 12, 2022

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LATEST

IF it’s a MAC, reset printing system:

On your Mac, choose Apple menu System Preferences, then click Printers & Scanners

Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.

After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.

Reinstall the print driver, only from the manufacturer, not Apple.

 

 

Here is some general Adobe [Mac and Win] info on printing problems,

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Simple reset: hold the space bar when you open the print window. It resets the print dialogs

 

if that doesn’t help -

Perhaps try resetting Photoshop preferences?

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

 

https://helpx.adobe.com/photoshop/using/preferences.html

And

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Also take a look at the following article and check if that helps: 

https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

 

 

 

It may even be time to reinstall Photoshop.

 

Use the Adobe CC cleaner tool to remove all traces first.

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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