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Plan cancellation

New Here ,
Aug 14, 2020

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Hello, 

 

i am having trouble trying to cancel my adobe plan. I have tried al the methods and it still won't lead me to the cancel plan option 

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FAQ, How to, Problem or error

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Plan cancellation

New Here ,
Aug 14, 2020

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Hello, 

 

i am having trouble trying to cancel my adobe plan. I have tried al the methods and it still won't lead me to the cancel plan option 

Topics

FAQ, How to, Problem or error

Views

30

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 14, 2020

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Have you contracted a yearly plan?

Check your account via the Creative Cloud app

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Adobe Community Professional ,
Aug 14, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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