Please help. Ps stopped working!!! 살려주세요

New Here ,
May 19, 2021 May 19, 2021

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My ps have problems. When I used keyboard "ctrl" for moving tool, it stopped working and closed. Please help me T.T and understand my bad Eng. Thank you...

 

Ctrl 키를 이용한 단축키 Ex) ctrl+T, Ctrl (이동 툴) 을 사용하면 이런 창이 뜨며 강제 종료가 됩니다. 제발 도와주세요 과제 해야 해요........

 

E1uz3ZqVoAAichm.jpeg

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Bug, Crash or freeze, Problem or error

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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In a first step please reset the Photoshop preferences to the default settings.

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

If this doesn't help we need more informations about your system.

Adobe product and version number 
Operating system and version number 
What has been changed on your system before the error occur?

 

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New Here ,
May 19, 2021 May 19, 2021

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Thank you soooooooooooo much.................. thank you... You are a genius!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 감사합니다ㅠㅠ

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