Poblema na Photoshop versão 22.3.1

New Here ,
Apr 20, 2021 Apr 20, 2021

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Tive um poblema na versão 22.3.1

O Photoshop não abre arquivos novos nem salva como, perdi um arquivo grande.

Já reinstalei e continua do mesmo jeito.

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Crash or freeze, Problem or error

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.3.1. Would you mind telling us which operating system are you working on? Are you getting an error while trying to open or save files?

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

If the issue persists, please roll back to Photoshop 22.2 using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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