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Polygonal Lasso Tool Problems

Community Beginner ,
Nov 14, 2019

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Hi everyone,

 

Using the Polygonal Lasso Tool, and this one only, my Photoshop often freezes and stops working. I don't know if this could be ascribed to a low RAM problem, because many other operations more demanding don't cause this issue. Is there anyone else who had the same problem and maybe solved it?

 

Thank you very much,

 

Simone

Correct answer by sbdhasan | Community Beginner

Hey system wise there is no problem. Kindly remove your RAM and fix it after cleaned. 

 

Try resetting your Photoshop prefrences. 

General Tab in Photoshop preferences.

If you can't open the application to do that use this technique:

Close Photoshop, Double click on Adobe Photoshop icon to launch it, QUICKLY hold down Ctrl+Alt+Shift,
When a dialog appears, ask you “Delete Photoshop Preference Files?” Click Yes.

If that doesn't help, come back here for more suggestions.

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Crash or freeze, Problem or error, Windows

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Polygonal Lasso Tool Problems

Community Beginner ,
Nov 14, 2019

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Hi everyone,

 

Using the Polygonal Lasso Tool, and this one only, my Photoshop often freezes and stops working. I don't know if this could be ascribed to a low RAM problem, because many other operations more demanding don't cause this issue. Is there anyone else who had the same problem and maybe solved it?

 

Thank you very much,

 

Simone

Correct answer by sbdhasan | Community Beginner

Hey system wise there is no problem. Kindly remove your RAM and fix it after cleaned. 

 

Try resetting your Photoshop prefrences. 

General Tab in Photoshop preferences.

If you can't open the application to do that use this technique:

Close Photoshop, Double click on Adobe Photoshop icon to launch it, QUICKLY hold down Ctrl+Alt+Shift,
When a dialog appears, ask you “Delete Photoshop Preference Files?” Click Yes.

If that doesn't help, come back here for more suggestions.

Topics

Crash or freeze, Problem or error, Windows

Views

423

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Community Beginner ,
Nov 14, 2019

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Please give specification of your system. Then only some one helps to you.

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Community Beginner ,
Nov 14, 2019

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You're right, I forgot...

 

System info:

OS:               Windows 10 enterprise x64

CPU:             Intel(R) Core(TM) i7-4771 CPU  -    3,50GHz

RAM:           16 GB

Video:           GeForce GTX 760

 

 

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Community Beginner ,
Nov 14, 2019

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Hey system wise there is no problem. Kindly remove your RAM and fix it after cleaned. 

 

Try resetting your Photoshop prefrences. 

General Tab in Photoshop preferences.

If you can't open the application to do that use this technique:

Close Photoshop, Double click on Adobe Photoshop icon to launch it, QUICKLY hold down Ctrl+Alt+Shift,
When a dialog appears, ask you “Delete Photoshop Preference Files?” Click Yes.

If that doesn't help, come back here for more suggestions.

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Community Beginner ,
Nov 14, 2019

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Ok, I'm trying that way and see if it works.

 

Thank you very much, sbdhasan

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New Here ,
Nov 29, 2019

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Hi

Did this work for you?

 

Ive tried it and its no different

 

Regards Brian

 

 

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Community Beginner ,
Aug 12, 2020

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Hi Brian,

 

sorry for the incredible delay.

Indeed I solved the problem with the updates; with the last one, it should clean many conflicts and errors. 

 

Have a nice day.

 

Simone

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New Here ,
Aug 11, 2020

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I have the same problem.
I upgraded RAM but the problem still comes out.
I don't think Adobe will fix it.

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Community Beginner ,
Aug 12, 2020

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Hi,

 

it is not a problem of RAM nor CPU, I think it is some kind of conflict with Win. Infact it was solved by the following update and whilst it created other conflicts with other tools the last one  (v.21.2.1) seems to have solved them all (so far).

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