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Pop up window when opening photoshop

New Here ,
Aug 01, 2020

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Everytime I open photoshop or Illustrator I get a pop up windo that has a spinning loading bar and then dissapears after 10 seconds or so and comes back. Unable to do anything in the aplications. Attached is the screenshot of the pop up window. Any ideas?

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Crash or freeze, Mac, Problem or error

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Pop up window when opening photoshop

New Here ,
Aug 01, 2020

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Everytime I open photoshop or Illustrator I get a pop up windo that has a spinning loading bar and then dissapears after 10 seconds or so and comes back. Unable to do anything in the aplications. Attached is the screenshot of the pop up window. Any ideas?

TOPICS
Crash or freeze, Mac, Problem or error

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 01, 2020 0
New Here ,
Oct 07, 2020

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The exact same thing is happening to me - did you ever manage to solve it?

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Oct 07, 2020 0