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I recently changed the adobe account that I use and ever since buying and downloading photoshop from that account I get these pop ups that almost immediately close and then another one pops up, they prevent me from using Photoshop and if I close them the whole program closes.
here's a screenshot of one of the popups before it closed
update: I uninstalled and reinstalled the creative cloud desktop app and now the popups are gone.
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What does the pop-up say?
~ Jane
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it closes before it can fully load.
I'm not sure if this is important but i've noticed that the name at the bottom left of the window changes each time, here are some that could read before it closed:
Elise Mesner
IKON images
Carmen Troesser
Ryan Longnecker
Addictive Stock
Anna Cor
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That name is the author of the image that should display.
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The icon in the upper right looks like the Creative Cloud app is trying to update. Can you open that app and tell us what you see there?
~ Jane
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I have an update for Premiere Rush, but other than that everything seems up to date
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That looks like the Sign In screen, but blank.
Are you Signed In to the CC desktop App?
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yes, I am
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update: I uninstalled and reinstalled the creative cloud desktop app and now the popups are gone.