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Preferences won't save

New Here ,
Feb 29, 2020

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Hello,

Every time I make an change in 'Preferences' (CTRL+K) it saves within current session just fine. When I close PS and open it up later all the modifications made in preferences are gone. The window itself is light gray and reverted back. When I reset these settings with ctrl+alt+shift and open up PS the default preferences are loaded (dark interface and some other settings) and this will last only until I close PS. After next use - all the prefs are gone again.

I'm lost here, any help are welcome..

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Problem or error, Windows

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Preferences won't save

New Here ,
Feb 29, 2020

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Hello,

Every time I make an change in 'Preferences' (CTRL+K) it saves within current session just fine. When I close PS and open it up later all the modifications made in preferences are gone. The window itself is light gray and reverted back. When I reset these settings with ctrl+alt+shift and open up PS the default preferences are loaded (dark interface and some other settings) and this will last only until I close PS. After next use - all the prefs are gone again.

I'm lost here, any help are welcome..

TOPICS
Problem or error, Windows

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96

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Feb 29, 2020 0
Adobe Community Professional ,
Feb 29, 2020

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Hi

Sounds strange, never came across that kind of issue with Photoshop, what exact version of Photoshop and operating system do you have, sounds like it could be an issue with your user settings folder

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Feb 29, 2020 0
New Here ,
Mar 01, 2020

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Latest version. Already tried to take ownership, removed read-only and this kind of actions with settings folder. Nothing helped. Re-installing, of course tried as well.. I'm totally lost here..

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Mar 01, 2020 0
Adobe Community Professional ,
Mar 01, 2020

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You failed to mention what operating system you have, I assume you're on Windows, have you tried creating a Windows logon account

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Mar 01, 2020 0
New Here ,
Aug 10, 2020

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I'm having exactly the same (and VERY annoying) problem. Installed Photoshop on a new laptop. Customized with preferences and presets, but preferences only last for the current session. If I exit and reopen, all prefs are lost and it's back to default. I'm on latest version of Win10. 

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Aug 10, 2020 0