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Printing Magenta cast after Catalina Upgrade

New Here ,
Jun 24, 2020 Jun 24, 2020

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Just upgraded my mac(s) to Catalina 10.15.5.  My Canon PRO 10 now prints with a magenta cast from Lightroom 9.3, Photoshop 20.0.9 and Preview.  I tried exporting a photo and printing straight through Preview to avoid double profiling - same issue. I have the latest printer driver installed and have deleted and reinstalled the printer twice.  I have tried printing on a 27" Mac and a 13" MacBook Pro.  Anybody else have and solved this problem?

 

By the way, I printed a color and B&W photo through Lightroom just before upgrading to Catalina 10.15.5 and both were fine.

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New Here ,
Jun 25, 2020 Jun 25, 2020

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Solved my problem.  It was a clogged cyan print head that allowed a magenta cast to be presented.  I eventually tried printing on a MacBook with Mojave OS.  When that didn't work either, decided to really look at the printer.  After doing a test page, discovered the print head problem.

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Community Expert ,
Jun 28, 2020 Jun 28, 2020

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Printer hardware issue I expect.

 

I hope this helps

 

 

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message within the thread, only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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