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Printing to Epson SC-P800 from Photoshop CC - Colour Problems

New Here ,
Apr 13, 2018

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Hi,

I am having problems with colour when I print from Photoshop CC to an Epson SC-P800. The printer is brand new, and is performing perfectly. If I print from other applications the prints are good, but when I try to print from PS using Photoshop to manage the colour the print colours are wrong (washed out/desaturated). My thoughts are that there is some conflict between the Printer and photoshops colour management but I think I am following the correct process and the printer properties are showing Mode Off (no colour adjustment) which I presume is telling me that the printers colour management is off.  I must be doing something wrong but I cannot see it. I hope that someone can help because I am pulling my hair out.  For information (if relevant) the computer is also new and the operating system is Windows 7 (64 bit). My screen is calibrated with an i1 display pro and I am printing to Epson Papers using the standard Epson profiles (in this case Premium Lustre). I have checked with Epson that I am using the correct driver, but they have not been able to help further.

I have attached a screenshot of the Photoshop settings I am using.

Thanks very much for giving this your attention

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Printing to Epson SC-P800 from Photoshop CC - Colour Problems

New Here ,
Apr 13, 2018

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Hi,

I am having problems with colour when I print from Photoshop CC to an Epson SC-P800. The printer is brand new, and is performing perfectly. If I print from other applications the prints are good, but when I try to print from PS using Photoshop to manage the colour the print colours are wrong (washed out/desaturated). My thoughts are that there is some conflict between the Printer and photoshops colour management but I think I am following the correct process and the printer properties are showing Mode Off (no colour adjustment) which I presume is telling me that the printers colour management is off.  I must be doing something wrong but I cannot see it. I hope that someone can help because I am pulling my hair out.  For information (if relevant) the computer is also new and the operating system is Windows 7 (64 bit). My screen is calibrated with an i1 display pro and I am printing to Epson Papers using the standard Epson profiles (in this case Premium Lustre). I have checked with Epson that I am using the correct driver, but they have not been able to help further.

I have attached a screenshot of the Photoshop settings I am using.

Thanks very much for giving this your attention

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Apr 13, 2018 0
New Here ,
Apr 13, 2018

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OK the screenshot I tried to insert got deleted when the original post was submitted. Trying again...

PS Print Screenshot.png

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Apr 13, 2018 0
New Here ,
Apr 16, 2018

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Is there anyone out there with any suggestions. I am really stuck and would appreciate any advice. Thanks.

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Apr 16, 2018 0
New Here ,
Jun 05, 2018

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To whom it may concern,

I am having the same problem printing on my Epson SureColor P7000.  I have had this printer for over a year and has been working great, but in last few weeks the colors are off.  I contacted Epson and I have the correct driver and settings.  When I print out of Preview (I am using a new iMac 27" with High Sierra) the colors are correct.  When I print out of PSCC or LR CC the colors are not right.  Seems like a problem with Adobe handling the color profiles.  Help would be appreciated.

Larry Lindell

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Jun 05, 2018 0
New Here ,
Oct 14, 2020

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I have the same problem from time to time on my macbook pro and imac. The solution has been to reinstall the driver for the printer (mine is an epson sc p7000).

This can be done from the system preferences. Go to printers/scanners. Find the printer and delete it. Then find the printer again by pressing the square with a plus in it. When it finds the epson printer, select it. It should reinstall the oftware and your prints will look normal again. This works for both Photoshop and Lightroom Classic. For Lightroom, you need to close and reopen. Usually, for me, Photoshop works immediately.

Ocaissionally it really goes haywire, and then I have to delete every epson file. Search your mac and find every file that has epson, delete them, and then reinstall printer drivers from scratch. This may require getting a new copy of the drivers from Epson. 

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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I recommend always downloading the driver from Epson (or your own printer manufacturer)

Beware the generic GimpPrint/Gutenprunt printer driver that OSX can install automatically and when using 'add printer'. 

In a "real" Epson driver you'll see actual Epson media names under media settings, e.g. "Premium Luster" - in Gutenprint its pretty much just "Matte,  Glossy etc "  (generic types not actual media names).

 

The generic driver prints quite differently.

 

I hope this helps

thanks
neil barstow, colourmanagement.net :: adobe forum volunteer
[please do not use the reply button on a message within the thread, only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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Oct 14, 2020 0
New Here ,
Jul 23, 2018

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Yep, here too.

My P800 prints used to be darned near perfect to screen. Suddenly the saturation and brightness are way down. This happens in both PS CC and LR CC.

I have tried over adjusting but it doesn't really work at all. Im on Mac with latest versions of High Sierra and Adobe software.

Any news on fixing this?

Edit, I have also tried printing from different profiles and letting both PS and the Printer manage the process. I also, as you can see, am 'pulling my hair out'.

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Jul 23, 2018 0
New Here ,
Oct 30, 2018

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I have the same problem too, it started after the last update from adobe

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Oct 30, 2018 0
New Here ,
Jan 13, 2019

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Same issue here.

Colors desaturated and overall exposure decreased.  Monitor is calibrated. 

Black and white prints printed via print tool using QTR profiles are good.

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Jan 13, 2019 0