Problème détourage Photoshop 21.2.4 on macOS 10.14.6

New Here ,
Oct 14, 2020

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Bonjour,

J'ai des problèmes d'erreurs récurrents depuis les 2-3 dernières versions de Photoshop...En effet lors d détourage à la plume l'application se fige et plus rien n'est possible à part enregistrer l'image, fermer et ré-ouvrir le visuel...

Avez-vous des solutions ou des rtours concenrnant ce problème ?

D'avance merci !

Pat

 

 

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Mac, Problem or error

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Adobe Community Professional ,
Oct 14, 2020

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Hi

What exact version of Photoshop and operating system do you have, have you tried resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
Oct 14, 2020

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Merci pour votre réponse !

 

Je suis son Mac Mojave 10.14.6 et Photoshop V21.2.4

 

Je vais tester le reset des preferences ...

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nikunj.m LATEST
Adobe Employee ,
Oct 14, 2020

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Hi,

 

We're sorry about the trouble. You can also try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

You can also try the some basic troubleshooting steps suggested here: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

 

Please let us know how it goes!

Regards,

Nikunj

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