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Problem : import video in Photoshop

New Here ,
Nov 13, 2020

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Hello, I just installed Photoshop for rotoscoping. I followed tutorials on youtube. until then no worries. The problem arises as soon as I try to import a video made on my smartphone (in mp4). Photoshop imports the video to me but the image does not appear (only the sound). instead I have a white and gray grid. moreover, when I import a video from the pexels site, there is no problem everything works. can someone help me? Thank you. Brice.

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Problem : import video in Photoshop

New Here ,
Nov 13, 2020

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Hello, I just installed Photoshop for rotoscoping. I followed tutorials on youtube. until then no worries. The problem arises as soon as I try to import a video made on my smartphone (in mp4). Photoshop imports the video to me but the image does not appear (only the sound). instead I have a white and gray grid. moreover, when I import a video from the pexels site, there is no problem everything works. can someone help me? Thank you. Brice.

TOPICS
Import and export

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
New Here ,
Nov 13, 2020

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Can someone help me?

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Nov 13, 2020 0