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Problem initializing CC Libraries in Photoshop on macOS 10.15.5

New Here ,
Jul 13, 2020

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Just this week this is happeneing ... Due to a problem initializing CC libraries,existing links to library graphics will appear broken and new link creation may fail.

I have Photoshop Creative cloud & LR Classic. I work on a Mac running 10.15.5

I have uninstalled and reinstalled and have restarted several times. Any suggestions please.

Thank you

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Problem initializing CC Libraries in Photoshop on macOS 10.15.5

New Here ,
Jul 13, 2020

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Just this week this is happeneing ... Due to a problem initializing CC libraries,existing links to library graphics will appear broken and new link creation may fail.

I have Photoshop Creative cloud & LR Classic. I work on a Mac running 10.15.5

I have uninstalled and reinstalled and have restarted several times. Any suggestions please.

Thank you

TOPICS
Problem or error

Views

102

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Jul 13, 2020 1
Adobe Employee ,
Jul 13, 2020

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Hi there,

 

Sorry that you're facing issues with Creative Cloud libraries failing to initialize. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro... and let us know if that helps? 

 

Thanks,

Akash

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Jul 13, 2020 0
New Here ,
Jul 15, 2020

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Hi

Unfortunately this did not help. Is adobe aware of this? And will there be an update to fix this?

Thank you

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Jul 15, 2020 0
Adobe Employee ,
Jul 19, 2020

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Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D 

 

Thanks,

Akash

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Jul 19, 2020 0
Adobe Employee ,
Oct 03, 2020

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Hi,

We would like to update you that we have identified and fixed the issue! It will be available with next release.

Thank you,
Mariia

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Oct 03, 2020 0
Adobe Employee ,
Oct 08, 2020

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Hi,

Please try the workaround (it is marked as Correct Anwser in the post):
https://community.adobe.com/t5/photoshop/due-to-a-problem-initiating-cc-libraries/m-p/11493306?page=...

Let us know if that works,

Thank you,
CCLibraries Team

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Oct 08, 2020 0