PROBLEM INSTALL PHOTOSHOP CS6 FROM ADOBE

[Chris17701803f3yg]

Hi, I just installed Adobe Photoshop CS6 that I downloaded from an email to me from Adobe. All applications seem to work except Bridge and most importantly Photoshop. I am using a 17" MacBook Pro fro 2006 and have 10 GB of unused space. It's running Mac OS 10.6.8 Snow Leopard and cannot go beyond that. I have checked that the computer's date and time is correct. The message I get when I double click on either is "You can't open the application Adobe Photoshop (or Bridge) CS6 because it is not supported on this type of Mac. I have tried both the 64 and 32 bit versions and get the same message. Other than trying out CS5 as an alternative, does anyone have a solution as to how to get the Photoshop and Bridge applications to work? Regards, Chris

[Jeff Arola]

If you go to Apple>About This Mac, what processor is listed?

If your mac is an early 2006 17" MacBook Pro then most likely it has a Core Duo Intel processor which is 32 bit.

The Core 2 Duo intel processor in the late 2006 models is 64 bit.

Photoshop cs6 requires a Multicore Intel processor with 64-bit support.

(there are no 32 bit photoshop cs6 versions on the mac side)

(photoshop cs5 was the last version to run in 32 bit on the mac side)

On a side note, 10 gb is really not enough hard disk free space for both the mac operating system and

photoshop scratch disk usage.

[NB, colourmanagement net]

HI

how did you get the CS6 download from Adobe please? As I understood it CS6 has long been discontinued and is no longer supported?

Discontinued legacy applications, for users with older operating systems [and hardware] is a frustrating issue.

thanks
neil barstow, colourmanagement.net :: adobe forum volunteer
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