Problem licensing Adobe Stock from inside Library palet in Photoshop

New Here ,
Nov 24, 2020

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Hello,

 

I have a problem licening Adobe Stock images from within Photoshop 22.0.1 on a pc.

This used to work perfectly but all of a sudden the Adobe Stock license screen won't load anymore. I only see a loading animation and I have waited for a really long time...
I can still license from the website but not from inside Photoshop or Illustrator.
I have tried reverting to previous photoshop version (21.2.4) without succes, I have ran the AdobeLimitedAccessRepairTool, the AdobeCreativeCloudCleanerTool to clean the library and tried reinstalling CC Library from an installer i got here : https://helpx.adobe.com/be_en/creative-cloud/kb/libraries-panel-not-working.html.
 Nothing seems to fix my issue. I have a whole bunch of stock images in a psd and licensing them through the website is taking really long.

Please help! Thank you very much

BGH

 

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Bug, Problem or error, Windows

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Problem licensing Adobe Stock from inside Library palet in Photoshop

New Here ,
Nov 24, 2020

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Hello,

 

I have a problem licening Adobe Stock images from within Photoshop 22.0.1 on a pc.

This used to work perfectly but all of a sudden the Adobe Stock license screen won't load anymore. I only see a loading animation and I have waited for a really long time...
I can still license from the website but not from inside Photoshop or Illustrator.
I have tried reverting to previous photoshop version (21.2.4) without succes, I have ran the AdobeLimitedAccessRepairTool, the AdobeCreativeCloudCleanerTool to clean the library and tried reinstalling CC Library from an installer i got here : https://helpx.adobe.com/be_en/creative-cloud/kb/libraries-panel-not-working.html.
 Nothing seems to fix my issue. I have a whole bunch of stock images in a psd and licensing them through the website is taking really long.

Please help! Thank you very much

BGH

 

TOPICS
Bug, Problem or error, Windows

Views

29

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Nov 24, 2020 0
Most Valuable Participant ,
Nov 24, 2020

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yes this is a known issue with Adobe networks... as a workaround you can licence the image in a web browser instead to bypass some of the tracking scripts and speed things up

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Nov 24, 2020 0
New Here ,
Nov 25, 2020

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This does not make any sense, it was working fine untill a few weeks ago. I have almost a 100 stock images in one psd, going over them on the website one by one is not speeding things up, it's a nightmare.

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Nov 25, 2020 0